BCH Trouble Help Please

Please help me. I purchased bch through trust wallet and sent PCH to my trust wallet and both transactions have been confirmed for a long time but my trust wallet is still showing a zero balance. I have double and triple checked the transaction hashes and the addresses. I have uninstalled and reinstalled the app, try to recover my wallet and anything else I could think of to fix the issue. There is something wrong with trust wallets connection to the blockchain I think.



@InfiniteNit To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (send as a plain text here)

  3. Transaction hash or link (send as a plain text here)

App version: Android 5.37
Wallet address: qqrdv97m6sndp5jcgezr0s5lw5hcu04w6sx46j0z47
Transaction ID’s: c71b18af0143b3caf071d564b67703f33bdd01a2f8c6fc52b419211460a53cc3

4612857ccf4356b50b3ea5c4973d8398b78fa0d1b20ca11c591f081a8b5a63d5

The blockchain says my actual balance is 1.35193844BCH and both transactions are confirmed fully. There is definitely something wrong with Trust not connecting with the BCH blockchain because I installed the app on another device and it’s the same story.

Hi I’m having the exact same issue as the OP. I also bought BCH through the trust wallet app and even though the transaction has been confirmed for ages on blockchair, and all the information is correct, my BCH a balance is still showing as 0, with a message that “BCH nodes are upgrading” I’ve also tried all the same troubleshooting steps as OP

@Afro-desiac To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

App version is 7.4

Wallet address is qpthp6q6pm5ev2kflhw6xpvtf0ksm6wl5y6ja088l4

Tx Hash is 5321b6fb93b63046826491bbfcbc0a26b35e69f9bc2257f4e68abca3ce2990ec



@Afro-desiac , @InfiniteNit Can you kindly try reimporting your wallet, if the balance is not updated after, kindly let us know.

I’ve just reimported it twice and still having the same issue! I’m not really sure what else to try