Can you help me lost coins





To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

Someone just stole my $3000 worth of coins including Cake, POLC, BANANA and many more. Is there any way to recover my lost coins if I’ll share all related proofs?

@bangger Sorry to hear about your recent experience. Here are the possible reasons:

  1. You shared your 12 words (via phishing, social engineering, etc.);

  2. You saved your 12 words in a very bad place;

  3. Your device is corrupted with malware;

  4. Someone had physical access to your device;

  5. You entered your recovery phrase on a fake/clone app.

  6. You transacted with a malicious DApp.

Unfortunately, confirmed transactions at blockchain are irreversible.

Please read and understand this:

https://community.trustwallet.com/t/my-recovery-phrase-has-been-exposed/22405

Learn more about how to protect your cryptos and new wallet:

Dear Alan,

Thanks for your quick response. All I want is to find out where my recovery phase has been imported?

Is it possible that trust wallet will track last recovery of my wallet. I mean location of that wallet or any tracking method? I know trust wallet is not responsible for any transactions but atleast provide me information of my wallet.example: How many devices are using my wallet? and where?
Is it possible?

@bangger Trust wallet is a decentralized wallet, we don’t store or track users data. It is not possible to know how many devices/wallets imported certain seed.

Hi there, i have met the exact same problem as above.

I tried sending FTM from Trust wallet to Metamask Wallet but it shows that transaction is successful but the amount is unable to load in Metamask. Can you please help me

Address: 0xCa794336aa10dD24ee6ca7643028D84AD3C52914
Hash: 0x9a4c18effc5aa10a4fe1d6d494ca5b3549ba020498749add7db1712f2768d1ef

Thank you

@gooday87 Please contact the customer support of Metamask so they can assist you with the deposit issue.

1 Like

Merhaba benden habersiz birisi aldigim htmoonfomo coinlerimi hesabimdan başka bir hesaba transfer ediyor acilen yardim edin lütfen :pray::pleading_face::pleading_face::pleading_face:

I’ve tried transferring some bnb from metamask to my trust wallet through the QR code address and it’s disappeared no where to be found why is this?

@anthfailla
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)



bnb1ntsqrcu8mtwdk36umrglr46azmphpvsd7cae8v

@anthfailla
There is no history of sent or received tokens on that address.

I sent from metamask on tbe avalanche network on this address
0x0d1461E1613c71A9552f7B3d2c1E720C811F380F

And then I sent it to bsc on tbis address
0xA0713515B5Eaff27756abD219e1DA0826ba353A3

I sent from metamask on tbe avalanche network on this address
0x0d1461E1613c71A9552f7B3d2c1E720C811F380F

And then I sent it to bsc on tbis address
0xA0713515B5Eaff27756abD219e1DA0826ba353A3

I sent from metamask on tbe avalanche network on this address
0x0d1461E1613c71A9552f7B3d2c1E720C811F380F

And then I sent it to bsc on tbis address
0xA0713515B5Eaff27756abD219e1DA0826ba353A3

Is this the reason ??

I tried transferring from metamask to trust wallet and have lost my coins when coming onto trust wallet

I sent from metamask on tbe avalanche network on this address
0x0d1461E1613c71A9552f7B3d2c1E720C811F380F

And then I sent it to bsc on tbis address
0xA0713515B5Eaff27756abD219e1DA0826ba353A3



Lost coins transferring from metamask to trust wallet

I sent from metamask on tbe avalanche network on this address
0x0d1461E1613c71A9552f7B3d2c1E720C811F380F

And then I sent it to bsc on tbis address
0xA0713515B5Eaff27756abD219e1DA0826ba353A3

Hello @anthfailla
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Avalanche C-Chain
Contract: 0x264c1383ea520f73dd837f915ef3a732e204a493
Decimals: 18

hello,

are you a member of trutst wallet staff, and do you know Alan who assists customers.