hello I’m new to the forum I wanted to ask for help for the disappearance of some crypto from my Trust wallet, there are no outgoing transactions and yet I have disappeared the crypto are Lucky Block and Bitrise I’m desperate I don’t know what to do, the two cryptocurrencies are linked to the Smart chain … help me
Hello @Gigio65 To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
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Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
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Transaction hash or link (if you have any, please copy and paste)
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Further details about your issue (please explain what you were trying to do)
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Screenshots of the wallet (including errors or missing balance)
this is my wallet the only transaction I have outgoing is the one I sent you, the screens contain everything. overnight my funds disappeared but I think it is a system error because as you can see I still have the Saitama so it can’t be a hacker … you can help me
@Gigio65 Send your wallet address and transaction hash in plain text too (copy and paste here).
bc1qdwsav0na504qryc9mv5u2q0p6erjee06ktdwcw
This is the adress my wallet
0xf72e46f78cf8bf80ef1d616c0ea98947825fceb5cf53f3ffd0e294dbbb316b81
This is the Ash
@Gigio65 the address you shared above is Bitcoin address not Bitrise address. Send correct address please.
0xDDd5c2eFD9fd23EA8E743Ba2E14C4aa78b03B4F1
This is adress Lucky Block
0xDDd5c2eFD9fd23EA8E743Ba2E14C4aa78b03B4F1
This is adress Bitrise token
@Gigio65 you already transferred out your Brise tokens 13 days ago, here are transactions:-
- https://bscscan.com/tx/0xf623ff11578c43cf4a3036b35bd817bf5a6ff0af07ff3ce0e12e0b67be41c9f9
- https://bscscan.com/tx/0xf623ff11578c43cf4a3036b35bd817bf5a6ff0af07ff3ce0e12e0b67be41c9f9
And LBlock 4 days ago: https://bscscan.com/tx/0x518ccda79af75376f99586f66864fc68ea22e3b1b69bb5d29aad894b34777485
Sorry if I take advantage of your kindness but I want to understand where these funds have been transferred? Have they been transferred to another wallet?
Because I didn’t make these transactions the only thing I did I connected pancake swaps to my Trust wallet but I didn’t make any transactions
@Gigio65 to this address: 0x78c02ad3c5534a2F9E2C20855E345Bf7982cdA26
Probably you shared your recovery phrase or you used fake/phishing PancakeSwap site.
Unfortunately, confirmed transactions at blockchain are irreversible.
Please read and understand this:
https://community.trustwallet.com/t/my-recovery-phrase-has-been-exposed/22405
Learn more about how to protect your cryptos and new wallet:
I am sure that the pancake swap site was right also because on the same site I did operations with Metamask and I had no problems