i sent usdt(bep20) to rong wallet that not support it!

Support & Feedback English
1

I deposited 19.2 USDT(BEP20)into my brokerage account,But later I found out that he did not support it!
How can I correct this mistake?
https://bscscan.com/tx/0xdb6d9be7932c1cee2a4c75d2778af3219106252efe8ef79ee4351e9b7d669737

IMG-1049.PNG
IMG-1049.PNG1242×2688 204 KB

IMG-1048.PNG
IMG-1048.PNG1242×2688 117 KB

IMG-1047.PNG
IMG-1047.PNG1242×2688 148 KB

IMG-1046.PNG
IMG-1046.PNG1242×2688 153 KB

2

Hello the only solution is to contact the receiving wallet team and tell them about the deposit issue.
If they are not willing to recover the crypto or credit your account, then, unfortunately, you may consider it as lost. Please be careful next time and triple-check before transacting.