Imported my wallet, no crypto

I had to get a new device and I imported my wallet using my recovery phrase, but none of my crypto is there and none of the transaction history. How do i recover my funds and transactions?

Hello @Amperry76

If the addresses don’t contain your funds, there could be a number of reasons:

1 This is a completely different wallet, make sure you imported the correct one.
2 You have restored the wrong recovery phrases. Every recovery phrase has its own unique Multi-Coin wallet addresses. You need to find the correct set of words to recover your wallet. We do not have a record of these recovery phrases.