Incorrect coin transfer

I sent moonshot from trustwallet to my gate.io Safemoon wallet. Is there any way to recover this?
Are my coins lost forever?
Can someone help me?

Please contact the customer support of Gate.io so they can assist you with the deposit issue. If they are not willing to recover the crypto or credit your account, then, unfortunately, you may consider it as lost. Please be careful next time and triple-check before transacting.