Hey. I have sent via panqacakeswap Altura to Smartchain BNB. The transaction was successful, the balance was displayed for 1 second in my wallet but then disappeared please help.
Transaction hash: 0x9fc5fdb465d39488ed98c45d22fd1b2199cf2218e21a21697557e9c1bd83c798
To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
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Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
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Screenshots of the wallet (including errors or missing balance)
how can i upload media. it says i can’t embed it
thank you for the fast answer
Hello @JennyMillan , I have the issue that is similar with @tobi8888.
I exchanged alt coins (FARA) into BNB via pancakeswap (Dapp trust wallet), the transactions were completed, but they said the value BNB that i received into my Trust Wallet is 0 BNB (supposedly i should have recevied 0.017 BNB in my trust wallet). can you help me? I have pictures but i can’t send system said that.
hashlink here: 0x8a05925b18d99a12319a54c5771ecdbcc51d556693f39a61a6d9ba26a3fdfb87
thank you so much and have a nice day
@tobi8888
Can you try uploading the media again?
Also ensure to send your receiving address as a plain text
@vumpifx
Kindly note that your tokens were already swapped and you received the BNB already.
receiving adress:
0x35665a78a0344814773cec22448444505395B1a2
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Hello there
My coins are missing from my trust wallet.
I have sent app version, the transaction screenshot almost week ago but have got no help from trust wallet. I doubt it is just a name
( Trust). There is no any help
Me to success but missing at trustwallet until now , from INDODAX to trustwallet
0x2615397c03fa40cf45d292e30630a880c5a8e9ea113bb22c308b88b53494c245
@Anilbhai
To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
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Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
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Transaction hash or link (if you have any, please copy and paste)
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Further details about your issue (please explain what you were trying to do)
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Screenshots of the wallet (including errors or missing balance)
strong text[quote=“JennyMillan, post:7, topic:360830, full:true”]
@tobi8888
Can you try uploading the media again?
Also ensure to send your receiving address as a plain text
[/quote]
i need help pls…,? @JennyMillan
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Hello . Please how can I terminate a contract on my trust wallet . Anytime I send ethereum to my wallet it got sent out back immediately with smart contract and I don’t know what’s causing this
I lost my smartchain bnb coins… it was hacked and it’s sent other account… I need your help to recover… please find the below transaction details … I raised a request but no response …
Amount transferred from : 0x805e031614542a07d5c1fba19256db10a882f1a4
To;
0x3f547762c2405fe94dc26b83c7d4dcd088383df3
My account Hacked and transferred my balance to other account … account is still active … am able to see transactions please help me
thank you. your answer is really make my day. i just saw the Value section in the BSC scan it says 0 BNB and in my BNB trust wallet i saw the smart contract call it says +0 BNB too. can you explain it to me? thanks
@Chanderbabu Sorry to hear about your recent experience. Here are the possible reasons:
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You shared your 12 words (via phishing, social engineering, etc.);
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You saved your 12 words in a very bad place;
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Your device is corrupted with malware;
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Someone had physical access to your device;
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You entered your recovery phrase on a fake/clone app.
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You transacted with a malicious DApp.
Unfortunately, confirmed transactions at blockchain are irreversible.
Please read and understand this:
https://community.trustwallet.com/t/my-recovery-phrase-has-been-exposed/22405
Learn more about how to protect your cryptos and new wallet:
Hi,
I need your assist due to I didn’t receive my swapped coin into my TrustWallet.
here is the TX Hash *0xbdb3faa6fea9099a2c52551508cd6cf9e874fe99719f7ec376c029280dd54cc2