Missing coin (smartchain BNB)

Hey. I have sent via panqacakeswap Altura to Smartchain BNB. The transaction was successful, the balance was displayed for 1 second in my wallet but then disappeared please help.
Transaction hash: 0x9fc5fdb465d39488ed98c45d22fd1b2199cf2218e21a21697557e9c1bd83c798

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To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Screenshots of the wallet (including errors or missing balance)

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how can i upload media. it says i can’t embed it

thank you for the fast answer

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Hello @JennyMillan , I have the issue that is similar with @tobi8888.
I exchanged alt coins (FARA) into BNB via pancakeswap (Dapp trust wallet), the transactions were completed, but they said the value BNB that i received into my Trust Wallet is 0 BNB (supposedly i should have recevied 0.017 BNB in my trust wallet). can you help me? I have pictures but i can’t send system said that.

hashlink here: 0x8a05925b18d99a12319a54c5771ecdbcc51d556693f39a61a6d9ba26a3fdfb87

thank you so much and have a nice day :pray:

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@tobi8888
Can you try uploading the media again?
Also ensure to send your receiving address as a plain text

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@vumpifx
Kindly note that your tokens were already swapped and you received the BNB already.

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……………………………….

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receiving adress:

0x35665a78a0344814773cec22448444505395B1a2

…………………………………………………………

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Hello there
My coins are missing from my trust wallet.
I have sent app version, the transaction screenshot almost week ago but have got no help from trust wallet. I doubt it is just a name
( Trust). There is no any help

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Me to success but missing at trustwallet until now , from INDODAX to trustwallet

0x2615397c03fa40cf45d292e30630a880c5a8e9ea113bb22c308b88b53494c245

2 Likes

@Anilbhai
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

2 Likes

Hello @Axeldimas
You already received your BNB and made a swap to GamingShiba tokens

1 Like

strong text[quote=“JennyMillan, post:7, topic:360830, full:true”]
@tobi8888
Can you try uploading the media again?
Also ensure to send your receiving address as a plain text
[/quote]

i need help pls…,? @JennyMillan

……………………………………………………….

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Hello . Please how can I terminate a contract on my trust wallet . Anytime I send ethereum to my wallet it got sent out back immediately with smart contract and I don’t know what’s causing this

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@Linuxxx read this: My Recovery Phrase Has Been Exposed!

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I lost my smartchain bnb coins… it was hacked and it’s sent other account… I need your help to recover… please find the below transaction details … I raised a request but no response …
Amount transferred from : 0x805e031614542a07d5c1fba19256db10a882f1a4
To;

0x3f547762c2405fe94dc26b83c7d4dcd088383df3

My account Hacked and transferred my balance to other account … account is still active … am able to see transactions please help me

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thank you. your answer is really make my day. :heart: i just saw the Value section in the BSC scan it says 0 BNB and in my BNB trust wallet i saw the smart contract call it says +0 BNB too. can you explain it to me? thanks

1 Like

@Chanderbabu Sorry to hear about your recent experience. Here are the possible reasons:

  1. You shared your 12 words (via phishing, social engineering, etc.);

  2. You saved your 12 words in a very bad place;

  3. Your device is corrupted with malware;

  4. Someone had physical access to your device;

  5. You entered your recovery phrase on a fake/clone app.

  6. You transacted with a malicious DApp.

Unfortunately, confirmed transactions at blockchain are irreversible.

Please read and understand this:

https://community.trustwallet.com/t/my-recovery-phrase-has-been-exposed/22405

Learn more about how to protect your cryptos and new wallet:

Hi,
I need your assist due to I didn’t receive my swapped coin into my TrustWallet.
here is the TX Hash *0xbdb3faa6fea9099a2c52551508cd6cf9e874fe99719f7ec376c029280dd54cc2