Missing coin (smartchain BNB)

@5rx68
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

1 Like

Hay @JennyMillan please help ; I exchanged BNB into alt coins (ATARI) via pancakeswap (Dapp trust wallet), the transactions were completed, but they said the value ATRI that i received into my Trust Wallet is 0 ATRI (i has 2 times transaction 0.005 BNB in my trust wallet). can you help me? I have pictures but i can’t send system said that.

hashlink here: 0x228a2b3b569d764ddc6bc8bbc7e18e1a22ef8931ae1812ed186688c5ee00df3e

and

0xecd404dab7f3d63a4fbbf3c5313535f5d8dfa095ef39f8346bc989e20393ea8d

Thankyou for helping

Hello @Rorey
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Smartchain
Contract: 0xc0c6e4c6e70c6231b20979bda581a66f062a7967
Decimals: 0

I don’t have Ethereum address and I can’t also transfer my bnb to my Binance exchange account

Hi

I too bought a token from luckyblock yesterday on bnb smartchain which hasn’t appeared in my trust wallet. Details below

Hash:
0xe38cc9301ab59d86fc9a2869d136500e414118b334d95305fc5cef5dac621dc6

Receiving wallet
0x74fbDE3b4fE128cf0A75b4D248c8aB688F65B63b

Trust wallet version

6.15 (6153)

Any help greatly appreciated
Matt

Hello @Mjt280489
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Smartchain
Contract: 0x2cd96e8c3ff6b5e01169f6e3b61d28204e7810bb
Decimals: 9

Dear @JennyMillan @Alan47 ,
its been almost 5days my ETH is missing from trust wallet twice and send email to support team below are my both transection details

  1. Your withdrawal address is 0xAD79fCf9b9B50D85F02Da4882e198954baa8114d,txid is 0xc697b682ed4f290ce40377597002fe97029dd3c53ded8aeb5618fe5a8f0611e8

  2. Your withdrawal address is 0xAD79fCf9b9B50D85F02Da4882e198954baa8114d,txid is 0x4540acc1bba22fc8a40c69d8a382fb60dc86d076f101c5172f6933d416f8dad3

Vijay

@deolevijay To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Further details about your issue (please explain what you were trying to do)

  4. Screenshots of the wallet (including errors or missing balance)



vijay

@deolevijay you received Binance peg ETH not native ETH, so it will not displayed on Ethereum native coin balance.

To be able to view it, please tap on top right corner and search Ethereum token then switch on Ethereum token BEP20 manually. This guide can help too: How to Add or Remove a Coin


Dear @Alan47 ,
shared the screen shot, i was trying transfer ETH from binance to trust wallet and have done two transections, i received confirmation that both transection successfully completed but i dindt received ETH in my trust wallet ( transection id & address already shared)
regards
Vijay

My bsc automatic transfer to other account
My address : 0x3fdcbC255FA4EcAbF94c12ABEf6731D58182c4fa

thanks for quick response i can see fund in Binance peg ETH . I want to transfer Binance peg ETH to my binance app even i have some BNB in trust wallet so i need to transfer both, what is easy way

Hello, I tried converted MDX token to BNB(bep20) smartchain token through MDX Dex app. The transaction completed, and the BNB should be sent to Trust Wallet address. But, I haven’t seen any BNB transaction or balance in Trust Wallet.

My receiving BNB address:

0xa1f77c434d7227950B45B4835c61E063f75Fea3d

Any help would be appreciated very much. I have used crosschain conversion with no problem until now.

Hello, I need help. BNB (bep20) transaction does not show up BNB in Trust Wallet. Transaction shown confirm. Thank you so much.

——————————————-
Poly.network hash

1796d23f8f66293ddfced0cd026a06e668ab83af405ebefcb96e421743c22854

Time:

Dec-25-2021 20:50:21 UTC

Type:

cross chain transfer

Duration:

122s

Status:

Confirmed

Transfer Detail:

Asset:

MDX

Amount:

627.87705245

From Chain:

HECO

From Address:

309e0e603cd1f3d003c1c61de1de529e0c75e249

To Chain:

BSC

To Address:

a1f77c434d7227950b45b4835c61e063f75fea3d

My BNB address:
a1f77c434d7227950b45b4835c61e063f75fea3d

A post was split to a new topic: I bought tokens of Cryptomafia yesterday

2 posts were split to a new topic: Used binance to send my crypto to trust wallet

A post was split to a new topic: Swap from my USDT BEP20 address to my BNB smart

Ok… after much researching… I found out that the MDEX app converted my token to Poly-peg MDEX (Hmdx), leaving out the last step of converting to Bnb, but, luckily, Hmdx is a BEP20 token as I found out. I added the token as a custom in Trust, and it shown up with token amount, though with no price. I converted it back once more into to BNB with pancakeswap, and after then transfer to Ledger nano for now until I figure out what is going wrong. I hope it helps anyone with similar issue. Helps or hints would have been great though.

A post was split to a new topic: I bought some Hodler Heroes tokens and they showed up