Missing coins after Pancake Swap

you already received your funds and transferred out to another address.

  1. Binance Transaction Hash (Txhash) Details | BscScan

  2. Binance Transaction Hash (Txhash) Details | BscScan

  3. Binance Transaction Hash (Txhash) Details | BscScan

I haven’t received it brother my BUSd wallet is empty no transaction is done by me, check it bro am sending u screenshot

No transaction is done by me pls check it

Check this also bro

Hi Jenny, are there any updates? I posted my screenshots on December 19th. I’m not sure if you saw them already.

This receiving address 0xc7e128d464eE45D2C080D2640Bc9415aBF7f7309 you sent has no history of received or sent out tokens and does not match the address in the screenshot of where you made the supposed swap.
Do check that you have the right address.


I swapped moonsafe for Etherium via pancake swap but have not received anything though my moonsafe has left my trustwallet. Please can someone help?

Here is the transaction hash - 0x8cd936af616286c47fab9fc8e4f04cf6b9c14eb0799f47691831b48758215e87


Hello @Paaustin
Your tokens are in your wallet and you only need to add it manually as a custom token
Tap on the upper right corner in your wallet, search ETH and enable the one with BEP20.

Thank you @JennyMillan so much! I really appreciate your help and swift response. Have a great Christmas and New Year!

please answer my question bro i need your help,i have given all details above please kindly check and tell me solution bro

Hello i need some help i cant make this trade pls can u help me
My trx adress is TC2eET4QyeuARg6Y2vWZfXzMsZdAnERevV

I need 1,5$ in trx … can someone help me ?? My trx adress is TC2eET4QyeuARg6Y2vWZfXzMsZdAnERevV

My coins are missing.i invested 98 usd to safemoon but it show 60 usd.when i see the history from pancake it must be 52300000 quantity but at bscan it is 41,878,969.6 piece.where is this missing 38 usd
Transaction hash :0xf926fc59340fa5b5e6b2810a410d78926d4868c6f4366c24320b49dcee23091c
Receiving adress:0x5615027CB8529d338Cc1a2e5ee9d6cB92c6d0B7C

hello jenny bro please take a look on my issue i need your help kindly response me

Hi Jenny
Please help.
I have life tokens stuck in pancake swap.
They are not showing in my Trust wallet
I have added life token manually on my list of tokens in my wallet yet, the quantity still shows as zero.
How do I get it to show in my wallet?
Many thanks

@2ChiChi To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

Dear Alan,

Kindly I would like your assistance with following.

  1. Trust Wallet app version: 4.5

  2. Crypto wallet address:
    Receiving address: bc1qplg88pzajja6tednf6aaqnvj5zty2hy9cy6am5

  3. Transaction hash or link for two transctions:

I was trying to Swap SmartChain BNB to token via Pancakeswap: Santa Floki
It didn’t work

Can you assist?

Much appriciation.



Hello @Baslectic
What is your smartchain receiving address?
The transaction hash you have sent show a direct transfer to this address 0x3ec5f292aa07cc6d4b4f315adb6a5de1a29f8aa7 and not a swap.

Hi Jenny,

Pls. Help when you have time I appreciate it much.

My Metapets coins went missing from my Trust wallet after I approved to enable swap on pancakeswap 12/26/2021. I even bought more metapets coins after it disappeared to see whats going on and it too disappeared after few minutes and it’s just dust thats left


Hello @bluethunder1
Your Metapets token were sent to this addresses 0x6437223e42698437Cb6241151f5FeAdBB2716d92 and 0xC7C525e2C6b0acBD127bAC20F00d8cCCf0d5ea84
Do you recognise those transfers?

Hi i swapped bnb with safemoon on pancake swap but can’t see my coins. FYI i have already added safemoon manually on wallet

I was using Android V 4.5
Transaction hash: - 0x6c35fa5a9c98a3cebd62314fdaaab98e9ab5f7be5958741e196c4e4a8a35d0cd