I have same issue wbnb missing from my wallet swap was done, tokens where into my account but after few wbnb wallet was empty I dont know whin to contact intgus regard
Hello @Vijjuxtra To better assist, please send the following information:
Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
Transaction hash or link (if you have any, please copy and paste)
Further details about your issue (please explain what you were trying to do)
Screenshots of the wallet (including errors or missing balance)
Where can I ask about some wrapped tokens that I did send to my binance wallet but I did it wrong . Now I can’t refund them . Support is not working , I have already sent 6 tickets in the past 2 months , still nothing .
This is the screenshot of about page of trust wallet,I dont have any transaction hash wbnb gone after transaction, but transaction was successful I was seeing the balance clearly it turned 0 after few hours of transaction…
@Ayid1974
There’s no way for us to know who owns the address.
If it was there without your approval then your wallet is compromised and here are the possible reasons:
You shared your 12 words (via phishing, social engineering, etc.);
You saved your 12 words in a very bad place;
Your device is corrupted with malware;
Someone had physical access to your device;
You entered your recovery phrase on a fake/clone app;
You transacted with a malicious DApp.
Unfortunately, confirmed transactions at blockchain are irreversible.
Please read and understand this:
Learn more about how to protect your cryptos and new wallet: