My funds were sent out of my wallet without my authorization

Support & Feedback English
1

I lost my salary that was paid to me, $500 taken by them, i haven’t used the wallet before, I don’t know how they managed to take it away :sob::sob::sob:

2

Hello @Jestikish, Your funds being sent out without your authorization means your wallet is compromised and here are the possible reasons:

  1. You shared your 12 words (via phishing, social engineering, etc.);

  2. You saved your 12 words in a very bad place;

  3. Your device is corrupted with malware;

  4. Someone had physical access to your device;

  5. You entered your recovery phrase on a fake/clone app;

  6. You transacted with a malicious DApp.

Unfortunately, confirmed transactions on the blockchain are irreversible. It is your responsibility to make sure your wallet is not compromised since the app is a non-custodial wallet (meaning, you SHOULD be the only one who holds the secret phrase and private keys).

Please read and understand this:

Learn more about how to protect your cryptos and new wallet: