Official Complaint my Cryto Currency missing On My Trust Wallet

I am writing this official complaint to bring to your attention regarding the discrepancy on crypto currency I have on my account with the Trust Wallet Account. I have send numerous e-mails in the last 3 to 4 days but no action was taken on this matter.
I placed order using My Trust Wallet by using Pancake Swap which was connected to BSC Scan and placed an order to buy Safemoon Tokens using my Smartchain BNB. In my account there was a Smartchain BNB of 16.47082825 and I have used 3 Smartchain BNB to buy 231,760,688.10 Tokens of Safemoon. Currently, my trust Wallet shows that i hold only 6.14428446 Safemoon tokens instead it should be showing 231,760,688.10 Tokens of Safemoon and a balance of 13.47082825 Smartchain BNB. As a customer being with safewallet i feel so worried that my account is showing no balances of Smartchain BNB. in this email i have attached the proof and screenshot of every transaction including that of BSC Scan to make sure that my case is genuine and something needs to be done asap to resolve this matter please.

Txhash:
0x4dfc68928791078d1f9ae4bd1d3f58c92336e3d76f8defc67274930cd1b72f55
0x7f3183f6f57cd7f28287fb366ab0f52c0c051164da505b5d8d695d117d9624b2
0x848d87986de71280ef4556685b86e6a94074da609e0d40de6a433a7c15d96e12
0x276921f74e77d887d06708b75ade718dc4bb19e665081428f097283014a84517
0x866f51108c93774c86a2318a05eed9e36e0b5a54c8fa7eaf7534589a9e5b4fa5
0x752382094825e65623204cc11cced2658c49231c56f5460c3cee1ecda22dc2a1
0xb1fe5410b8c451698bdfb24bb636cea75ac77f5135c26ec817272cd4bf586d2a

My SafeMoon is missing
My ElonGate is missing
My Bonfire is missing

Please fix and put back into my account please

Thanks

Willie

Has your problem been solved? if yes, how?
I am currently experiencing the same issue, and I have sent numerous email to Trust Wallet support, and absolutely no response or reaction.
It is very concerning.

@Nibunsg
Your funds were sent out already here
0xB6143a77db21c02bAbc0AC807c0aa163d8EaD3C8

@JoshA770
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

I sent in all this requested info, and nada, do not hear from anyone.
I am confused as to how reliable Trust Wallet is after all.

@JoshA770
Please provide the info requested above or there may be no way to assist further

Did you get my email with the requested info?
Much appreciated and thanks so very much.