Sent BUSD to wrong address and the other platform did not support BUSD

Dear community,

I mistaken send my BUSD to other platform and did emailed them which they told me they didnt support BUSD therefore I would like to know if there any chance for me to retrieve BUSD back? I did check on and my BUSD is there.
please advice

Please contact the customer support of the receiving wallet so they can assist you with the deposit issue. If they are not willing to recover the crypto or credit your account, then, unfortunately, you may consider it as lost. Please be careful next time and triple-check before transacting.

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