Sent EGC to Voyager

Hello, i senT EGC form trust wallet to voyager but they don’t accept EGC at this time. How can i recover my coin back or deposit it back to my trust wallet? Please help. Thank you.

Hello @maklilu27 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

Version 2.12

0xfca51cee0a83c922349bfd8baee7365a496ed7761f97af3c2d96c949bc710b38

I transfered EGC from trustwallet to voyager but voyager doesn’t accept EGC. It’s gone from my trustwallet and not transfered to voyager account due to the reason I mentioned above. I need to know what I have to do to get it back to my trustwallet.

Transaction Details

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Transaction Hash:

0xfca51cee0a83c922349bfd8baee7365a496ed7761f97af3c2d96c949bc710b38

Status:

Success

Block:

12635378 4049 Block Confirmations

Timestamp:

3 hrs 26 mins ago (Nov-14-2021 06:49:15 AM +UTC)

From:

0x98759921d43143550bc03e4a8ee88c68586c44b0

Interacted With (To):

Contract 0xc001bbe2b87079294c63ece98bdd0a88d761434e (EverGrow: EGC Token)
Although one or more Error Occurred [out of gas] Contract Execution Completed

Tokens Transferred:3

Value:

0 BNB ($0.00)

Transaction Fee:

0**.**003088145 BNB ($1.98)

Click to see More

Please contact the customer support of voyager so they can assist you with the deposit issue. If they are not willing to recover the crypto or credit your account, then, unfortunately, you may consider it as lost. Please be careful next time and triple-check before transacting.

I’m missing egc I sent to metamask in missing like $90 worth and then $400 dollars just disappeared one day??? Help please

@Silvanheim
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

1 Like

Ap 3.20

Why i can’t send embedded media in a post how am I supposed to send screenshots?

@Silvanheim
Can you try sending the screenshot again?
Please note to send your receiving address as a plain text