SHIB stolen from trust wallet

Why can’t my stolen shib be recovered?
78,621,591.9 ($1000)
There has to be something you can do about this, I’ve been working on this for 16 days 24/7
I never gave any info out to anyone. I believe it was a miner. From a purchase I made in December. Please help!

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good evening , very dear administrator, I have a very big problem, my account is fully hord control, as soon as I put a coin it automatic sent on another address and my account is being emptied, I really need help

Hello @Ibrahime079 Sorry to hear about your recent experience. Here are the possible reasons:

  1. You shared your 12 words (via phishing, social engineering, etc.);

  2. You saved your 12 words in a very bad place;

  3. Your device is corrupted with malware;

  4. Someone had physical access to your device;

  5. You entered your recovery phrase on a fake/clone app;

  6. You used a recovery phrase given by a fake website or by someone else (ex: from someone saying they have withdrawable tokens and they need your help);

  7. You transacted with a malicious DApp.

Unfortunately, confirmed transactions on the blockchain are irreversible. It is your responsibility to make sure your wallet is not compromised since the app is a non-custodial wallet (meaning, you SHOULD be the only one who holds the secret phrase and private keys).

Please read and understand this:

https://community.trustwallet.com/t/my-recovery-phrase-has-been-exposed/22405

Learn more about how to protect your cryptos and new wallet: