Hi, I made a silly mistake of submitting my matic address instead of my trx address when withdrawing trx from a cloud miner. Is there anything I can do?
To better assist, please send the following information:
Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
Transaction hash or link (if you have any, please copy and paste)
Further details about your issue (please explain what you were trying to do)
Screenshots of the wallet (including errors or missing balance)
Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.
Hi Alan47, thanks for the reply. Please find the details below:
Site where I submitted the matic address to withdraw 150 trx instead of my Tron address:
Matic address to which I accidentally withdrew my Tron to:
@ErraticN can you send transaction hash for the transaction please.
If you can’t find it, ask the support of the site.
Hi, thanks for your reply. I don’t have the txn hash and I’ve written to the website owner to possibly provide me with one. May I ask what happens if txn hash is not available?