Token lost after transaction succeeded!

@Bhebhe1 you have to enable BUSD BEP20 , here’s guide: How to Add or Remove a Coin

Hi,
I transferred eth from metamask wallet to trust wallet and over 4hrs it hasn’t reflected on my balance.
Please what’s the reason?

@Joshboy5
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

0x88e26eec36c9cfb79be426c460d2ca35371c75e65cf5384045df09f2eca0d604

0xa36E356aD2414DF5d74f96E3e3ce26b4f086B686

I received wink from swap tobe with a message that it was successful but not reflecting in trust wallet

@Joshboy5 this transaction hash is invalid and this address has never received any transaction.

здравствуйте, я отправил токен VOXEL с Trust wallet на Binance, транзакция отображается как завершенной, но средства не поступили, прошло уже почти 5 дней
хеш транзакции 0x4b7d5d81f9a2fc34e88a0ac2088ac5643608f0dba3d3630f8578f042da74d52e
от 0x5992d9ad9c9474eac6c16d7602e5af798e518ed6
кому 0xcead98bab15b9e061a837fd344eea527ec556de9

hello, I sent the VOXEL token from Trust wallet to Binance, the transaction is displayed as completed, but the funds have not been received, almost 5 days
have passed the transaction hash 0x4b7d5d81f9a2fc34e88a0ac2088ac5643608f0dba3d3630f8578f042da74d52e
from 0x5992d9ad9c9474eac6c16d7602e5af798e518ed6
to 0xcead98bab15b9e061a837fd344eea527ec556de9

Hello @Ivan1999
You need to contact the Binance team regarding this transaction since it has been confirmed sent from your Trust wallet.

1 Like

I’ve had a similar issue - I’m sure I’ve been scammed but I don’t know how…

Shared address to receive BTC: bc1qq926ljanvd75a5m4nzujaaq76gwdrqlp5jfphj

Watched the guy send the BTC. Appeared in my wallet, balance updated, all good. Five minutes later it was gone. No transactions - nothing. It’s like it never happened…but it was in my wallet, on my iPhone app.

I’ve not compromised my recovery phrase, only used it once when I swapped phones about a six months ago. This was a random transaction to sell something. I haven’t been asked to do anything, click links etc.

I don’t know what or how this has happened. Thought the Trust Wallet was safe but clearly I’ve been had. No idea how.

@TomE2
Sorry to hear about your recent experience. Here are the possible reasons:

  1. You shared your 12 words (via phishing, social engineering, etc.);

  2. You saved your 12 words in a very bad place;

  3. Your device is corrupted with malware;

  4. Someone had physical access to your device;

  5. You entered your recovery phrase on a fake/clone app.

  6. You transacted with a malicious DApp.

Unfortunately, confirmed transactions at blockchain are irreversible.

Please read and understand this:

Learn more about how to protect your cryptos and new wallet:

Hi Jenny - all of those reasons are fine…but I can’t see any transactions on my wallet (right?). If this is correct how did I see a BTC balance in my app? If there is no transaction - pending or settled - then there must be a bug/vulnerability or exploit in the app somewhere? I’m using 6.15 (6153).

Can you see transactions on my wallet address?

Hi I made a transaction to the wrong address
ETH to BUSD address
I made the mistake twice

@Joshboy5 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)


Address: 0xa36E356aD2414DF5d74f96E3e3ce26b4f086B686
Transaction harsh: 0xb945c82aca0d589c6d2815908c966ef402fd55da204788bdcd1eda5cad124e81