Tokens not in wallet after successful transaction

Hello all, and happy New Year’s Eve! I swapped my cute tokens for Shiba New Year tokens, and it was a successful transaction, however after importing the token into trust wallet it shows I only have 11 SHIBANY instead of the 12M+ I should have. Why is this?

Transaction hash:

0x5017e072e3db27e7b470b6e1eeff04bad6058b74934dc6eb5769a0ff141bc929

Version 6.15 (6153)





Hello @Damian831
This is not a Trust wallet issue, kindly contact the project team for further assistance.

How? According to the transaction hash the 12M was sent to my wallet account. How is that not a wallet issue?

hi @JennyMillan

, i swapped my bnb smart chain for safemoon earlier. I got the smart contract call which says it was successful but no safemoon reflect in my trust wallet.
Also, when i check the transaction on bscscan it shows it was converted into some amount of wbnb but then converted to 0safemoons. kindly help.
find screenshots attached

Hello @m9kavli
Please contact the safemoon support team regarding this deposit issue.

I’m sorry I forgot the @JennyMillan. The transaction shows the 12m sent to my address. However I don’t have the 12m in my wallet. And so far I’m losing out on 5x the profits because of this.

Also, if you look at my wallet address on bscscan and look at what I should have, you will see in BSC Scan that my wallet should have the 12,656,167 SHIBANY. The only place that doesn’t show it is in my wallet in trust wallet. So how is that not a wallet issue?

Here is my receive wallet:
0xdE7F5017e6De66a507651c91a40047fb17FB9A7b

Hello @Damian831
This is the transaction on BscScan also showing you received 12M tokens but have 11 tokens in your wallet.

Please contact that projects support team.