لقد سرقتم اموالنا من خلال هذه المحفظه ولايوجد دعم وخدمه عملاء حقيقيه منكم

لقد سرقتم اموالنا من خلال هذه المحفظه ولايوجد دعم وخدمه عملاء حقيقيه منكم

هذه المحفظه الوحيده التى تتبخر غي الاموال ولاتعرف اين ذهبت اموالك ليست المره الاولى اين خدمه العملاء والدعم الفوري لايوجد خدمه عملاء يمكنها تلبيه والاجابه عن استفساراتنا في وقتها

Hi @zakarya-qassemfaqeeh,

Sorry to hear about your recent experience. Please be informed that Trust Wallet is a free, decentralized app that allows users to be custodians of their crypto assets.
Anyone can create a wallet without the need for any user verification.
We have no way to identify the person who has access to a specific wallet or address.

Trust Wallet does not hold the funds. Everything is on the blockchain.
What this means is that a wallet can be accessed using a different app.

The Trust Wallet team cannot reverse, cancel, or refund confirmed transactions in the blockchain since the app is a non-custodial wallet. All transactions done in the blockchain are permanent.

It is recommended to create a new wallet and abandon the compromised one. Please make sure you downloaded and installed the legitimate Trust Wallet app on official sites, you can check here: https://trustwallet.com/

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