Transfer and don't receive coin

Support & Feedback English
59

Hello @Pak
What i have explained above basically means, when you want to swap your tokens, you need to approve them for swap first and you have done, so just go to the dApp where you tried to make the swap and just make the swap.

60

Screenshot_2021-11-09-21-56-42-03_08800057d42e3b72e31ae4fd4c41ba57
Screenshot_2021-11-09-21-56-42-03_08800057d42e3b72e31ae4fd4c41ba571080×2400 136 KB

Screenshot_2021-11-09-21-56-38-23_08800057d42e3b72e31ae4fd4c41ba57
Screenshot_2021-11-09-21-56-38-23_08800057d42e3b72e31ae4fd4c41ba571080×2400 115 KB

61

@JennyMillan Am I right that I made a mistake? My coins won’t come back to me.

62

@JennyMillan I shouldn’t have, because I was a bit emotional, I made a mistake in the transaction.

64

Hello Alan,

I transfered some PKN from metamask to my trustwallet but did not received them.

Trusted wallet version 2.12

Transaction Hash: 0xe44f6c7b5fdda08ed192966e96004a8607e8d55e4546beff4b7db5dce1d562df

Crypto wallet adress : 0xa660D44BaF9B1490769D10134cf04f891Ec36Dc5

Can you check please ?

65

Hello @sylvain-73 Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token

Token details:-
Network: Smart Chain
Contract: 0x4b5decb9327b4d511a58137a1ade61434aacdd43
Decimals: 18

67

@sylvain-73 follow the instructions I sent above. It should work unless you sent wrong details.

68

I did it, I filled the contract and it automatically filled the information and I added the token but still nothing

69

help me please
i made a transaction and i ddint receive the coins

adress 0x63B701DAf78F9572BF7Bb7097Af912150D7681f5

txId 0xd0fb5b06f1b26e490c7c3ff2c16acd54397c43b33d8f0bf9d6aa21c1ed7f4dc4

71

help me please
i made a transaction and i ddint receive the coins

adress 0x63B701DAf78F9572BF7Bb7097Af912150D7681f5

txId 0xd0fb5b06f1b26e490c7c3ff2c16acd54397c43b33d8f0bf9d6aa21c1ed7f4dc4

Contract [0x2170ed0880ac9a755fd29b2688956bd959f933f8]

72

Just add coins.
0xd0fb5b06f1b26e490c7c3ff2c16acd54397c43b33d8f0bf9d6aa21c1ed7f4dc4

75

I made a transaction but I still don’t have the money in my wallet. How can i do ?

76

Transaction hash - 0x2d649733f002ee5733a5842a2ac74a0f52d78a81a37b8c615e840fafccbd5c5c

77

Hello, same issue here. Trying to transfer EVAI

Version 2.12

Receive address - 0x5Eefe52646F8B970141204D96a0110d47c564c6f

78

Hello @Max29
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

1 Like
79

Hello @Willco
You already sent out your tokens.
https://bscscan.com/token/0x233302a38fdbdd2b3f6ee19a66d7e47c4a64fe46?a=0x5eefe52646f8b970141204d96a0110d47c564c6f

80

I’ve attempted to swab kishu inu twice and both times I’ve been charged $50 gas fees but not swap was made even though it took my gas fees both times…this using uniswap and swap setting on trust app itself

81

我也是交易一直未到钱包，这是交易哈希值：0x0251aae3efdd5c9d9e53e556ebb616c4f7415a1a64b1fdf839a69c1ee5150ed4

82

Hi There,
I made a withdrawal on 9th Nov, and the money got transferred to this contract number 0x07a469ed9bb324256bc5e77f4b2691b171868a1d can you please find out whose address is this and i have not selected this contract number how my money got transferred. Please help.

Regards

83

Hey @Koolman
Sorry to hear about your recent experience. Here are the possible reasons:

  1. You shared your 12 words (via phishing, social engineering, etc.);

  2. You saved your 12 words in a very bad place;

  3. Your device is corrupted with malware;

  4. Someone had physical access to your device;

  5. You entered your recovery phrase on a fake/clone app.

  6. You transacted with a malicious DApp.

Unfortunately, confirmed transactions at blockchain are irreversible.

Please read and understand this:

Learn more about how to protect your cryptos and new wallet: