Transferred Dogelon into Ethereum, transactions says it's complete and I have a receipt but it's still in Dogelon not in Ethereum



I tried to transfer my Dogelon to Ethereum, the transaction status is complete but the amount never switched over on the app

My Public Address to Receive ETH 0x3a163211d1402aBAEe5B402cfF32173152f2A415

Pay me via Trust Wallet: https://link.trustwallet.com/send?coin=60&address=0x3a163211d1402aBAEe5B402cfF32173152f2A415

Transaction Hash:
0x292e0e557cbd9f2385e2bf671901703965200361ea414375718a2605ed458a12

@KEDWer130
When swapping tokens for the first time, you have to approve it first to be spendable.

That is what you did just now.

Since you are done approving the token, you need to enter the amount that you want to exchange then press the swap button.

All in all, you will confirm two transactions: approve and swap

NB: Both token approval and swapping transactions needs gas fees.

So when I went to swap my Dogelon to Ethereum this morning I accidentally hit send instead of swap. How do I get it back on trust wallet to swap it.

Transaction Hash:




0x2e26a102214b212bf24c2e93a8dc7c1e0a57df0bdfabfbaa78ad2d67bf10fcd4

@KEDWer130 you sent your funds directly to smart contract. Unfortunately, transaction can’t be reversed. You may consider it lost. Be careful next time.

Can’t for the life of me get my Dogelon transferred paid some ethereum for the swap then nothing happened apart from charging me.

How do you sell or exchange?

Hello @Stanfo10 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

2 Likes

I think I’ve worked it out so I have to have two separate ethereum transactions?

One to approve and the other to swap?

Here is my approve https://etherscan.io/address/0x761D38e5ddf6ccf6Cf7c55759d5210750B5D60F3

Is this right?

Screenshot network fee if a joke to approve is that right?

@Stanfo10 When swapping tokens for the first time, you have to approve it first to be spendable.

All in all, you will confirm two transactions: approve and swap

NB: Both token approval and swapping transactions needs gas fees.

Read more: What is Token Approval?

Hello could u please help me i have same issues, approve swap but still didn’t convert to Ethereum . Money still in Dogelon even they charged convert money of Ethereum how to do it’s been 1week ago

Hello @Dianakey
Please read my colleagues response right above your comment

How to contact support hi please help me to write support for same issues how to connect with them

Hi I did approval when swap it’s show approve but money still in dogelon

0x761D38e5ddf6ccf6Cf7c55759d5210750B5D60F3

It’s contract showing approve but money still not moved

Guys I’m extreme desperate here. I’ve read everyone else’s issues and I can’t find anything like mine. I sent eth from bitstamp to my trust on the 7th and the transaction said success but nothing came to the wallet. Can someone help me figure this out please? It’s about $950 and another one for $300 from blockfi. 2 diff wallets sent to trust but trust isn’t receiving for some reason:

0x19a800f9c49f29f24ecf00abd9e5cc2572ab48a056ab566147fce3c9aa736416

Hello @Jackpot33 you already transferred out your funds to another address. Here is transaction: https://etherscan.io/tx/0x271e789eaab8e578fe3cf0ffa2b3bef1237f6750cab5c9b1b8490d690a7b8bbb

Do you recognize these transactions.

Yes I made that withdrawal yesterday but that is not the transaction in question. The transaction is :

0x19a800f9c49f29f24ecf00abd9e5cc2572ab48a056ab566147fce3c9aa736416

I sent eth from bitstamp to my trust on the 7th and the transaction said success but nothing came to the wallet. It’s about $950 and another one for $300 from blockfi. 2 diff wallets sent to trust but trust isn’t receiving for some reason. The link you sent me is just a regular withdrawal I made.

Hello @Jackpot33
You can check your address on the Etherscan.
Your tokens are complete and in your wallet
0x703a3a6d6d6762759abdcaa6a81c9f2da0d6b973

That’s what I’m trying to explain. Nothing came to wallet. Those funds are from something else. Funds where sent to my trust and it didn’t arrive. I keep posting the transaction Id … the transaction is is showing the issue. $0 funds sent. But it sais success. I have sent supports ticket like 4 times, now I’m here looking for direct help.

Can someone please help me here??? I feel like no one is understanding my issue.