Trasferred 188$ from binance to trust wallet

Support & Feedback English
1

I trasferred 188$ from binance to trust wallet with eth network 3 days ago and still it didn’t arrive at trust wallet

1 Like
2

Hello @242 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

3

Screenshot_20220718-144602_Trust Wallet
Screenshot_20220718-144602_Trust Wallet1080×2400 179 KB

4

(1) Trust Wallet application Version 6.13

(2) crypto Adress 0x93aB44dA3B9D7b78907aD97c8548235d75ed9ea3

(3) Transaction ID : 0xcf145528e6fd5c0bc832e5b0f6baa22786e4109023a0d9b437bbadc55b38f0e3

(4) i did not receive currency in my Trust wallet

(5) screen shot of transaction attached

5

@242, please tap on top right corner and search USDT then switch on USDT ERC20 manually. This guide can help too: How to Add or Remove a Coin

7

Please need your support to know how my balance is gone from my trust wallet i didn’t made any transaction its is showing that i trasferred to someother wallet but i didn’t i am attaching the snapshot. Before my balance was 707 and now its 0

Screenshot_20220823-143712_Trust Wallet
Screenshot_20220823-143712_Trust Wallet1080×2400 162 KB

Screenshot_20220823-143354_Trust Wallet
Screenshot_20220823-143354_Trust Wallet1080×2400 108 KB

8

So sorry about that. You shared your secret phrase to another party
Or you shared your secret phrase to a phishing mail or web

10

No i didn’t nobody’s knows about my account idk may be its a glitche thats why i wanna know how this happen

1 Like
11

Your phrase was exposed and is not safe for you anymore kindly create another wallet for your own safety

12

Is there any way i can get the information of other wallet who steal my money

13

@242 your USDT tokens were transferred out by this malicious contract: 0x8dE4459dB1e55443F4a7776F55fCE6c5c99e1ce1

You approved USDT to be spendable on 0x8dE4459dB1e55443F4a7776F55fCE6c5c99e1ce1 about 30 days ago, here is the transaction: https://etherscan.io/tx/0x120c96b12d5b5cc7a7823da4dd5426b77686eef3b008b9fbd58c66f4c315fd31

See screenshot below:

image
image1284×2662 176 KB

Today, same contract you approved/give permission to spend USDT transferred your USDT here is transaction: https://etherscan.io/tx/0xa6fc77396a93541c16f653d4559df0350b1408b2271509ea3d52b2d93fb2e5f8

See screenshot below:

image
image1284×2470 197 KB

This is common scam nowadays users are attracted by scammers asking them to invest in mining sites mostly USDT mining.
Read more about risks of using DApps here: The Risks of Using DApps

14

Is there any way i can get scammer details or i can get back my crypto

15

@242 there is nothing we can do. Trust Wallet cannot reverse, cancel, nor refund confirmed transactions in the blockchain.

Transfer your remaining funds to the new wallet and don’t use the old wallet again.