Unable to receive coins, dissapered?

Support & Feedback English
1

5.21
0x8263b58aD18841079e281fbde068d968e8Be8faA

ID: 0x6f2a12d3762b4dc5d99205bcb6598e17df2fa735e669626d0cc4b8837cc117ff

Should I receive 67,60 or 78,67? Nothing was added to my Wallet. It looks like I do not receive any of my transactions?
I have more of these problems.
Could someone help me?

Thank you

2

A post was split to a new topic: Tokens transferred to wrong blockchain

3

Hi, Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token

4

Thanks for your replay.
I did that before purchasing the coins, that is not the problem. I swapped them to BNB and this doesn’t show on my balance.

5

Hello, try the following :-

1 Update your app

2 Reimport your wallet

3 Use VPN

If problem persists

1 Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2 Crypto wallet address (press the receive icon near the send button, take a screenshot, and attach it here)

3 Transaction hash or link (if you have any, please copy and paste and attach a screenshot as well

6

Thank you.
Update and reimport is already done.
I Will try to add photo’s.

7

Photo’s can not be added:

5.21
0x8263b58aD18841079e281fbde068d968e8Be8faA

0x8cd142b5aa58ab739115453ec96119a26010a08e26e41de739a30919b7ad5e84

8

What amount of dollars should I have received?
And why is it not showing on BNB, BNB Wrapped or BNB Smart Chain?

10

@Debster looks like your funds are transferred out from your wallet, is it your action?

11

Thank you, no i did not.
Could you help me retriev them?

Hhhhhhhhhhhgggg

12

Sorry about your recent experience. Here are the possible reasons:

  1. You shared your 12 words (via phishing, social engineering, etc.);

  2. You saved your 12 words in a very bad place;

  3. Your device is corrupted with malware;

  4. Someone had physical access to your device;

  5. You entered your recovery phrase on a fake/clone app.

  6. You transacted with a malicious DApp.

Unfortunately, confirmed transactions at blockchain are irreversible.

Please read and understand this:

https://community.trustwallet.com/t/my-recovery-phrase-has-been-exposed/22405

Learn more about how to protect your cryptos and new wallet:

13

Thank you for this info, but it is impossible that this has happend.
I am absolutely sure. No doubt.