Balance not reflecting on trust wallet

Support & Feedback English
67

@mcripe05 Can you please reimport your wallet and see if that fixes it.

69

Hi,

I am having a similar issue. I transferred eth from binance into trust wallet 4 days ago. The transfer is there but the balance is not reflected in my wallet.

The txhash is 0x94cbc5e30b5635622ebacf74ef9aa87858838f44a8d4d35659d8d192ab1b23ef

Ive raised 2 tickets with trust wallet but they arent helping me! Anyone have any ideas?

70

For reference i have the most up to date app, have reinstalled that and the chrome extension. I have also reimported my wallet twice.

71

@JamesF23 There was a transfer out your wallet, do you recognize that ?

73

I never noticed that! I have no idea who made that transaction. Is there anything I can do?

74

@JamesF23 Unfortunately no, if that wasn’t done by you then your wallet is compromised and you need to stop using it immediately and create a new wallet.

Please ensure to follow good security practices going forward to keep your assets safe.

75

Damn Ok .Appreciate the response. Live and learn. I’ll check out that link

1 Like
76

Hlo team trust wallet, today I transfer some usdt from bybit using aptos chain but I did not receive till now.

Withdrawal address. 0xaaadee0110dc4f7f781aac6224bf8e02d4412f68cdf3f15337f905d2f39cf7fc

Transaction hash. 0xf372b58988765b742ce5a7009cbbf8ffb34a38a8f3449a08b7d62203fa5ffa85

But my coin shows in blockchain explorer

2 Likes
77

@mallicksusanta84 Please reimport your wallet and refresh your token list.

1 Like
79

Hello trust wallet,i sent Bitcoin to my wallet address but it’s hasn’t reflected in my balance but it’s showing on my history

80

@Blackie39 Please switch your internet connection then reimport your wallet after. That should resolve it.

81

I received TRON to my wallet but not reflect on my wallet
Address; TVa8YJ8LCzijhsF9ChbSuPQxiaKCBFCntd

82

@Mafurs Please check the blockchain explorer to understand your transactions.

83

Bitcoin was sent to me today and the deposit has been confirmed from the blockchain network but my balance is still showing zero

84

@Oba23 Please switch your internet connection and reimport your wallet after. That mostly resolves it.

85

I have done all that by my balance is still showing zero why my history is showing confirmed deposit

86

My balance is showing zero why the deposit has been confirmed from the blockchain explorer

87

f8002772a3eabbe89de6b48ae72c36391c59054852f18ef7217b6d8005c6af40 That’s the transaction ash

88

bc1q9z2na85ttwv8sw8sl4tqz6fg9jcmyq76fdlpaz

That’s the wallet address, I’m yet to receive the bitcoin

89

@Oba23 You received the BTC already, please follow the instructions sent above.