Bitcoin transaction problem

Support & Feedback English
218

Hello, why are you deleting my posts?
I cant transfer ADA out of trust wallet, please assist.
An error occurred while preparing the transaction. Please check your inputs and balances and try again. Internal JSON-RPC error.

219

@Jordanp Please submit a ticket to the customer support team to help regarding this:

220

Hello, I sent a BTC amount to your wallet and it still doesn’t appear in your wallet balance, even though it already has more than 300 confirmations. See images.
My wallet in Trust: bc1q63fdvezs7na032kzs57m4t8nhx3acrf6m9v2f8.
Bitcoin Transaction
ce58499a9f2016ed2649c9f4da87c92ad5b77e7cd479f799cf8ee979c43be49d.

221

@davidcamacho Please try switching your internet connection, restart your device then reimport your wallet and see if that works.