BNB not received in wallet from Binance

Support & Feedback English
22

@billy_breathes
It seems you swapped your tokens already and sent them out, do you recognise this transaction

https://bscscan.com/tx/0x9a1d6aee45fa3ec7ad2debc8c50556953b470044f0b5f058b0c747c85ae2d2f4

1 Like
23

@JennyMillan No - i don’t. The tokens never appeared in my trust wallet after they went to the BSC: Token Hub. Any ideas on next steps?

Contract [0x0000000000000000000000000000000000001004]

24

@billy_breathes you already received your funds and transferred out to another address, if you don’t recognize transaction, Here are the possible reasons for unauthorized transaction:

  1. You shared your 12 words (via phishing, social engineering, etc.);

  2. You saved your 12 words in a very bad place;

  3. Your device is corrupted with malware;

  4. Someone had physical access to your device;

  5. You entered your recovery phrase on a fake/clone app.

  6. You transacted with a malicious DApp.

Unfortunately, confirmed transactions at blockchain are irreversible.

Please read and understand this:

https://community.trustwallet.com/t/my-recovery-phrase-has-been-exposed/22405

Learn more about how to protect your cryptos and new wallet: