Dear sir I withdraw xrp from exchange to trust wallet unfortunately it didnot recieve
tx hash= CE1E2088C7F2C3CD2B4646E21C563AC60A7AF6124E4FD72100C29F99D8DCBE30
My wallet address rfty9vagCS2e4gwfsG6vUBir262odgzwuu
I looking forward your reponse as soon as possible
Best regard
Hello @Rezam1 To better assist, please send the following information:
Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
Further details about your issue (please explain what you were trying to do)
Screenshots of the wallet (including errors or missing balance)
@Rezam1 send the screenshot of your current XRP balance displaying in the app.
From the explorer the correct balance is 648.5 XRP.
@Rezam1 that is correct amount after 20 XRP deducted for account activation. No lost XRP.
Read more about account activation here: How to Create and Activate your XRP Wallet
20 xrp fee is just for first time and i paid it befor
And i did not recive my xrp yesterday
I think trust wallet have problem with xrp
Could you please chek txid
@Rezam1 ok… I have provided you the screenshot of your correct amount from the explorer and the list of all your transactions.
Now do the math, sum up all 4 transactions you have received and substract 20 XRP from the total.
Dear sir
It s right i made a mistake
I am sorry and i appreciate for your effort
Best regard
