I sent ethereum with wrong network to trust wallet

Support & Feedback English
,
1

I sent ethereum with wrong network (Base Mainnet). I want to find it back but I don’t know how.
please someone help me to find it back

10 Likes
2

@sdKim please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, then attach it here)

  2. Crypto wallet address (press the receive icon near the send button, copy and paste it here in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

7 Likes
4

  1. I can’t upload screenshot but my app version is 10.8(920)

  2. 0x4A437A72D112Fe6d02f995c40EdD825819a09e69

  3. I don’t know how to find hash or link but I have txid - 0x667a4ff42dc6445dde0bca457fe44794131c0736f00d93992479348f0f886b6a

6 Likes
5

@sdKim You only need to add your token manually.
In your Trust app, tap the upper right corner, search ETH and enable the one with the BASE tag

7 Likes
6

oh yeah you’re right I found it now!
thank you so much!!!

5 Likes
7

I have the same problem. I have sent ethereum of ethereum network to trust wallet but I cannot find the ethereum network in the app

5 Likes
8

@Maty3266 Please provide the transaction hash

4 Likes
9

52ef7049a7ab828160053245489b73cc7ac8150e9f251f4208f33d9056adb4db this is the transaction hash

4 Likes
10

Version 8.17.1

EQD8QBT9hxaOa6FHkoSemRfTOv8bpMTb5yr4LZE5Xxf8-iWv

ecb5eb7e0633baa68869e2694280614cf3645b4b8a3000dbd48f3088efceef0a

4 Likes
11

Please help me out this is for wrong transaction of my poocoin from my tonkeeper wallet to my trustwallet

Version 8.17.1

My ton address on Trustwallet: EQD8QBT9hxaOa6FHkoSemRfTOv8bpMTb5yr4LZE5Xxf8-iWv

transaction hash address: ecb5eb7e0633baa68869e2694280614cf3645b4b8a3000dbd48f3088efceef0a

2 Likes
12

@Anastasia The tokens are in your wallet.

3 Likes
14

I have same problem but I send GHX token right address but wrong network please help me

1 Like
15

No one is answering neither accepting our reply what is it it there a problem with the team

1 Like
16

@Riyade Please submit a support ticket to the customer support team here, you can request to speak with customer support via the chat bot.

1 Like
18

I had ethereum sent to my trust wallet using topper but they sent it Starknet Network i haven’t gotten it i have tx id topper says its been completed but i cant find any ethereum with Starknet Network but apparently its used as a Layer 2 token when ethereum Network is congested i guess can anyone fill me in on how to get my funds please

1 Like
19

Hi I try the link to raise a ticket but it keeps sending me in a loop to the subscribe on how to, the how to is to complicated for me. I have send shiba to Nexo and it’s says complex successfully but did bit arrive. Seems Nexo had a ethereum platform. Have send shiba from Nexo and that was there inmidiate.
Van I raise a ticket or send the adres to recover?

1 Like
20

@Tbouwland You need to reach out to the Nexo support team to help you regarding this.
Your tokens were already sent out of your Trust wallet.

1 Like
21

Tobi, also i need to contact Nexo team ? Can you give me more details please

1 Like
22

@AGR1981 Sorry did not mean to tag you there.

1 Like
23

The replied with the following after chatting with support: We are currently carefully inspecting the SHIB transfer to your Nexo account over the BEP-20 network. Kindly note that this network is [not supported on our platform for SHIB transfers.

At the moment, we are thoroughly investigating the issue with our specialists and exploring all possible options to recover your crypto asset

1 Like