Missing 20 XRP after receiving XRP

Hi jenny i need your help, i transfer my xrp token from other wallet to trust wallet but i did not receive the exact amount in missing 20 xrp… I already send e mails on support trust with the the following images yet no response. This is my first time doing transaction here and this happen already how sad it is

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Hello @Hjtrust There is a 20 XRP fee required in order to activate an XRP wallet. This is set by the XRP network and not by the app.

Read more: How to Create and Activate your XRP Wallet

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The start up fee used to be 10 XRP but it’s now 20XRP that are held in the wallet forever.

@InfiniteNit the current fee is 10 XRP which is non-refundable. Read more: How to Create and Activate your XRP Wallet

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