Missing TWT from an airdrop

zelda14 · December 27, 2020, 4:13am

Not sure to understand what happened.
Received 100TWT from Binance airdrop.
Transferred to my trust wallet through Smart Chain as suggested. Trust wallet notified a receive however the bep20 TWT balance is empty.

iamdeadlyz · December 27, 2020, 6:30am

Hi @zelda14,

Please search and enable TWT BEP20.

You can follow this guide: How to Add or Remove a Coin

zelda14 · December 27, 2020, 6:59am

I did already. Unable to upload a screenshot. It seems that its forbidden. Thanks anyway.

iamdeadlyz · December 27, 2020, 7:00am

Granted you the ability to upload screenshots, please do so.

Also, send me the following:

Trust Wallet app version (go to settings and press “About”)
TWT BEP20 address (send a screenshot as well)
Transaction ID

zelda14 · December 27, 2020, 7:14am

Trust wallet version: 1.19.21

https://bscscan.com/tx/0x6b86d22349c4017c1adc59f687eace5e063935dba0c644a0a05131635ecafad1

Thanks

iamdeadlyz · December 27, 2020, 7:16am

Please update your app and refresh again.

zelda14 · December 27, 2020, 7:32am

It works now. Downloaded and installed the latest from your Web site. Sounds that the play store is outdated. Google policy I guess. Many thanks.