My bnb missing, transaction completed

Hello Alan,
Can you kindly assist, I purchased hpad on pancake and it is showing success on bcscan but zero balance of hpad on my wallet. How do I rectify the error please?

Address

0x9bAdd0F7edDcA1Ade4C990Fc551269394579A5EB

Transaction hash

0xd992be101aacad5ba0f710b9ffa3a353557f38d75972a61ce399d892b5926d6c

Hi anyone can assist on how to create custom token for this? What are the info to key in for the 4 rows? Version 6.8

ID: 0x46432fe2bb01196b272ddf40e0becc2d9e514e1e4c38286a122ba7a0bdf4643b

@Phua

Network: Smart Chain
Contract: 0xd099d6ebfe446c9e8342dffd8903109d890f73b7
Decimals: 9