Omi token ERC-20 sent to my Trustwallet with the Gochain address

Tobi I think you suspended my account because you thought I was a scammer. I am not. Really. I ve not tried to scam you. When I talked about the phone call it s because I am really afraid of all that stuff and it s tiresome to wait minutes before being able to send the message. I am not computing orientated.

For the private key no BS as well.

I copied the chat anyway.

@Rigby Yes I understand, please just wait for support response.


How long will they take to answer me in general ?

thank you (I always say thank you because the post must be at least 70 letters)

@Rigby I’m not sure of the time frame


They may phone me or it is always through a computing chat like now?

Thank you

@Rigby No it’s just via email.
We never contact via phone call


ho ok.

Before having the answer from Trust Wallet support, do you think it is good that I contact a crypto expert for reviewing my issue or it s pointless ?

I am afraid of course like everybody in my situation : am I sure to recover my tokens, given I have my private key and seed phrase ?

Thanks

@Rigby It’s best to be patient and wait for support to respond.


ok noted

but you didn t answer for my second question

thank you anyway

@Rigby You should be able to as long as the address you sent to is your wallet.

You mean the address in my Trust Wallet could not be part of the Trust wallet ?

Or you mean the address I keyd in in the exchange must be the same address than the one in my Trust Wallet (Omi GO20) ? because yes I sent the token to an address of the Trust wallet, have a look, they are identical

@Rigby If that’s where you sent to, you should be able to recover, please just wait for support to respond to your ticket and you can explain all to them.

Hi Tobi,

Are you available ?
I’d like to ask you a question.

Thank you