@jcvaldez97 Sorry I never send dms or chat elsewhere, no one from Trust wallet will also.
You can use the guide I sent to add the Bitcoin you received manually.
You need to select the Ethereum network since you sent on the Ethereum network and add the contract address.
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So i havent seen it go through. Can you please tell me what the contract address is on this? I dont know how to find it.
Hey so sorry just a little panic right now. so i created the wallet and imported it. what is the next step. I see the receive but not sure what to do next?
Tobi I figured it out and imported it but what do i do now to see the BTC in there? Thank you for helping me.
@jcvaldez97 Please follow the steps I sent earlier.
You need to select the Ethereum network and then add a contract address for the token you are trying to add.
The contract address in this case is
0xcbB7C0000aB88B473b1f5aFd9ef808440eed33Bf
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ok then I am working on this now. can you hold a second let me see what happens?
ok so yes we didnt do a wallet i got confused. Did exactly as it said and tell me if i missed anything ?
went to home page, the manage crypto, then + sign in top right corner, then entered the network to be Ethereum, then i copied and pasted the address you sent me (already did and it was correct), then it automatically entered the name, Symbol, and the decimals. so then i hit import and the "It’ showed up (not sure if its safe to say the name) but now it does show up under manage crypto right under BTC then ETH. however I am not seeing any monies in it. does it take a while to transfer?
@jcvaldez97 After adding the token manually, it should show up as cbBTC which is coinbase wrapped BTC and it should be in your wallet.
You should also see a value and token amount too.
All i see cbBTC but i dont see any monies? does it take a while for it to show up some how. I see it in the etherscan address you sent me. I dont see anything . it just says 0 still
another question though is at the bottom in search …where is says "didnt see your crypto? Import. when i click on that should I try it that way? becuase when i do, then i hit ethereum network , paste the addess and then it is asking me is this the correct token. which it looks correct saying the same stuff the other way did. add token there too or wait because it was done even though i am not seeing anything? or should i do the “add token manually”… because right now nothing is showing up in teh Symbol. saying $0
and in the address link you sent me its showing “multichain Info” with the right monies then under it is says no address found? but i am looking at this and it also on the left is saying ETH Balance…ETH Value…and token holdings which is what i am trying to get in dollar amount. Please help. wondering why it is not showing up?
Do you know why i would not be seeing it after creating the cbBTC coinbase wrapped BTC? I added the tokens as required but I still do not see any amount of tokens, it shows 0 Can you please escalate this? There is no email of anyone to contact on this with TrustWallet. The one you sent does not work or is not monitored.
@jcvaldez97 If that doesn’t still work, i would advise you reach out to the customer support team to help with it because the steps above should work.
The official email is [email protected].
I’m not sure what you mean by “not working or monitored” but if your email has a spam feature, then ensure it’s not added to spam and you can wait for a response.