Transferred bnb from zpay

Support & Feedback English
1

Hi Team,
I have transferred my BNB from my zebpay account today morning but when I check my trustwallet BNB it is showing 0.
Please help and do the needful

2

Hello @Propguru.naresh To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

3

@Alan47 thank you for your support.
Please find the details as mentioned below

Screenshot_2021-10-29-10-30-16-270_com.wallet.crypto.trustapp
Screenshot_2021-10-29-10-30-16-270_com.wallet.crypto.trustapp1080×2340 133 KB

Screenshot_2021-10-29-10-29-07-149_zebpay.Application
Screenshot_2021-10-29-10-29-07-149_zebpay.Application1080×2340 114 KB

Screenshot_2021-10-29-10-27-39-484_com.wallet.crypto.trustapp
Screenshot_2021-10-29-10-27-39-484_com.wallet.crypto.trustapp1080×2340 140 KB

Screenshot_2021-10-29-10-26-58-085_com.wallet.crypto.trustapp
Screenshot_2021-10-29-10-26-58-085_com.wallet.crypto.trustapp1080×2340 133 KB

I have transferred my BNB crypto currency from my zebpay account to trust wallet account but after the transaction. Bnb has deducted from my zebpay account but it is not showing in my trustwallet BNB. It is showing still zero. Kindly help

4

A post was split to a new topic: My tokens number decreased

5

@Propguru.naresh send your transaction hash and BNB address in plain text too (copy and paste here).