Transferred BNB not received

Support & Feedback English
1

Same here I transferred BNB to my trust wallet from Coinspot exchange like I have done before but haven’t received anything in trust wallet. Exchange says it has been completed but nothing in trust wallets end.
Can someone help?

2

To better assist, please provide us the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About” and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste )

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors, if any)

1 Like
3

Hi alan i can’t switch from BNB to SmartChain , there is a message that say that i don’t have enough BNB. but i already have 210 euro

4

Screenshot_20210503-204801_Trust Wallet
Screenshot_20210503-204801_Trust Wallet1080×2280 132 KB

Screenshot_20210503-204926_Trust Wallet
Screenshot_20210503-204926_Trust Wallet1080×2280 139 KB

TXID: 4D3D7FFB511E39AFCF8336C25F8B0797F43776C9E7F74EE4A3A9FF0861B32696

Address:
bnb1xephh4wx73lnn6stefc8l54flzeg2vcrxexyq2

I updated the app as well to see if it had worked and still no transfer of BNB

5

This transaction id/hash is not valid, check again and send correct ID.

6

The money has bounced back to coinspot now thanks for the help! ______

7

2 posts were split to a new topic: Bnb not arrived

8

Great! Glad to know that. If you have further inquiries, feel free to message us. Stay SAFU!