Transferred XRP from Remitano to Trust Wallet

Support & Feedback English
1

Hi Trust Wallet,

I just transferred XRP from Remitano to Trust Wallet, the transaction was a success but I could not see the balance in my Trust Wallet account.

Appreciate your kind assistance.

Thank you in advance.

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Hello @khairil To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

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  1. Transactions | XRP Charts (ripple.com)
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  1. version 1.33
  2. rHaCjJ1weSWddJLTWeHoc2EodNFvQqKDre

photo6208753931270598098 (1)
photo6208753931270598098 (1)576×1280 51 KB

3. to provide later.
4. transferred XRP from Remitano to Trust Wallet but balance not shown in Trust Wallet.
5.
photo6208753931270598099
photo6208753931270598099576×1280 37.2 KB

5

@khairil There is a 20 XRP fee required in order to activate an XRP wallet. This is set by the XRP network and not by the app.

You can see the message on your last screenshot too.
Read more: How to Create and Activate your XRP Wallet

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So the my account has been activated in Trust Wallet? Since it is a one time fee? So, if I transfer more, there should be no issues?

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@khairil yes, activation is only once. Next time no amount will be deducted.