Trx transaction confirmed but nothing in acc over 1hr now

Support & Feedback English
2

@Keerah85 Your tokens were sent out already. Do you recognize the transaction?

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3

I have exactly the same problem. 12 hours ago I deposited Tron from one trust wallet to another trust wallet but not received

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4

@iamr4sh Please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, then attach it here)

  2. Crypto wallet address (press the receive icon near the send button, copy and paste it here in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

1 Like
6

@BrozerGood Please follow the troubleshoot guide below:

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7

Sory to interupt, is there a problem with the staking coin atom?

Please help

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8

iOS v10.5

SOL Trust Wallet address: DLYPnEpKsuJSUJ7uamG2oGshYrnJv3wGBmnCWiDrJbVb

Transaction hash:
6ViXEV2m7C5czcoZJNVWK1HqDeHmdFY49zNHL1wXWYHS

Having problems with the balance showing up in my wallet. It shows the correct balance on the explorer, but not directly in the app.

Is there any other way to transfer the balance, outside of trust wallet, or so I have to wait until this issue is fixed?

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9

@gkeylow Please try using the troubleshoot guide below:

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13

I deleted the app the reinstalled and fixed it. Thanks.

It’s having problems with sending errors too

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14

When trying to send away to another wallet. This error is present on my iOS device along with chrome extension

Happy Holidays

error sending relay (-32603)

{“jsonrpc”:“2.0”, “result”:{“context”:
{“apiVersion”:“1.16.23”, “slot”:237862370
},“value”:null},“id”:16}

2 Likes
15

@gkeylow Can you share a screenshot of the error you get when trying to send out.

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16

While I appreciate the help, it seems my luck… when I go to get the screen shot, it fails once then goes through.

But here is one of them

IMG_0034
IMG_00341170×2532 128 KB

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17

@gkeylow Can you switch your node and then try sending out again.
Tried on my side and seems to work fine.

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18

I sent some
Money to my wife and the transaction was successful and since yesterday she haven’t gotten the money,please can you help me refund it back so I can make another transfer please… thank you

2 Likes
19

@Juliana1 please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, then attach it here)

  2. Crypto wallet address (press the receive icon near the send button, copy and paste it here in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

2 Likes
20

bc1qqprjeryj0hfzlct2t5u8ve38080qm59whf88hc
That’s my wallet and the money I sent yesterday hasn’t gotten to whom I send it to
And I want a refund please

2 Likes
21

@Juliana1 Trust wallet has no way to refund, return or cancel transactions.
Besides your transaction was already confirmed sent so contact the receiving wallet again

2 Likes
22

10.1(827) that’s the version

bc1qqprjeryj0hfzlct2t5u8ve38080qm59whf88hc

2 Likes
24

Hello I didn’t receive my polkadot

0x2e17fbae36542746e787c03135cd00b9d3c37494506e6459d092f1b8b1c934da

4 Likes
26

3 days ago I have made a withdrawal of ETH from Binance to the Wallet via Arbitrum. The funds has not arrived. They are visible in so called multichain portfolio, but I dont know what to do now.

My token is visible, my app is 11.0

The Wallet address is correct:

0x103781039313c1f5b75b36add7ce90371797644c

The transaction is completed:

0x8713ac040c4da0acdd0cdb5255e450921fca4edba0cc2232cbfb55c353ee354a

Please help !

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@akp Please read: