Hello,
I accidentally sent my ETC from KuCoin to my ETH address in TrustWallet! I contacted KuCoin support but they said it’s already sent out and I have to reach the TrustWallet. Nothing is showing up, I’m so worried right now. Will I lose my funds forever? Is there a way to fix it?
TXID
0xa34020afeba0cc289a50115a7ae5a24f08fd687f981908b0c0d58d71ffbaac7f
Not sure why I can’t post the pictures here.
My TrustWallet version 5.24
My ETH receive address:
0xbf976a52B712A2B9E3126a060397671896582a92
Can someone please help me…
I’ve followed the recovery instructions from the troubleshooting section and it’s still not working.
I’m having the same issue with Eth transfer from KuCoin. Can you please help with instruction from the beginning. What is your end result with your issue?
Hello @Papacharlie To better assist, please send the following information:
Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
Transaction hash or link (if you have any, please copy and paste)
Further details about your issue (please explain what you were trying to do)
Screenshots of the wallet (including errors or missing balance)
@Papacharlie you received 0.004579100527283 Eth and is still in your wallet currently. Can you send screenshot of your ETH balance displaying currently?
