I posted this question on the Nano form and they directed me here.
I downloaded the Trust app yesterday from the App Store - so this was definitely done using the current app version. Here is a detailed description of the issue.
I am brand new to crypto investing/collecting and I don’t have familiarity with a lot of the terms or acronyms people are throwing around - so please keep that in mind if you reply to try and help me.
I have had a Binance account for a couple of months and have bought a few different currencies including Nano.
Today I installed the Trust Wallet on my iOS device and created a multi-currency wallet.
As a test, I tried to withdraw 16.49 Nano from my Binance account. To do this, in the Trust app, I added Nano to my wallet and chose “Receive”. I then copied the receive address. In Binance, I pasted the address in. The network showed Nano and was grayed out so it couldn’t be changed. I clicked Withdraw and then did other stuff for an hour. After an hour, I checked my Trust Wallet and it was still empty.
I went back to Binance and the transaction said Processing (0/1). I checked Explorer and see that:
- There is a TXID.
- A send notice saying that the Block is confirmed on the network
The block is:
My receive address is:
When I click on the receive address I see the message:
While the account address is valid, no blocks have been published to its chain yet. If NANO has been sent to this account, it still needs to publish a corresponding block to pocket the funds.
This message makes me think that I need to actively do something to accept the transfer. Is that true? Do I? It has been over 2 hours since the transfer was sent? What could be wrong? Is there anything I need to do within the wallet to receive it? Why is it taking so long?
- After an hour and a half, I tried sending 100 Dogecoin from Binance to the same Trust multi-wallet. The Dogecoing transfer was successful in less than 2 minutes. (So I know the Trust wallet itself is working)
Is there anything else I can post that will help troubleshoot or resolve this problem ?