account recovery

I updated my phone, backed up all my data and reset my phone. I tried to open my trust wallet, but wasn’t able to do so…is there anything you guys can do for me? the below screen shows what I had. can you guys please help me?

Hi Akhan,
Greetings. Out of curiosity. How do you add images into the post? Been trying for a while. Have some issues with token trsfr and need to present some images.
Thanks in advance for any kind of help.

Cheers,
Daniel

the screen shot was from a few days before I updated the phone. there are a few phrases that pop, but not the entire recovery phrase.

Hello @akhan47
If you have recovered an empty wallet, it means you are using a different recovery phrase.
@DanielDewa93 You should be able to post media now

Mrb 12 kelimeyi kaybettik girris yapamıyoruz ama hiç bı çözüm bulamıyoruz muhatap bulamıyoruz yardım edicek biri yok mu
Burda. Trs wallte seslenmek istyorum bu kadar mı zor emil denilen bişi var oraya yeni 12 kelime göndersin giriş yaparız bu kadar basit nedenbu kadar zora sokuyorsunuz ve sürekli transfer oluyor coinlerimizden gidiyor hırsızlık diz boyu yazıklar olsun kimse yok muhatap

what language is that, so I can translate it on Google or can anyone please translate what he said. I need to recovery 12 phrase. Thanks

@akhan47
No one can help you with recovery, only you would be able to recover your keys if you backed it up properly.