My Cardano (ADA) staking has been pending stage for a month now. It won’t let me cancel the transaction. How can I fix this transaction?
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@Mfera42 Please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, then attach it here)
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Crypto wallet address (press the receive icon near the send button, copy and paste it here in plain text)
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Transaction hash or link (if you have any, please copy and paste)
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Hello @Tobi Do you know if the issue with ADA (cardamon) still persist? The balance on my wallet still showing zero, and I haven’t received the transfer that I made from my Deadalus wallet since Friday, Just need to know if the team is still working to get it solved so I can stay calm, thank you very much!
This is the hash of the transaction:
505cf9554651cfd1905a14dc1b59fe8c1c1a08d8537c436e510b03c41cef7bcb
Thank you Diego
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Yes @Tobi Indeed, the thing is that my wallet in my app shows balance Zero and no history of the transaction is showing on my wallet, and I have wrote to support several times and haven’t get and answer from them, Im really worried because I never got the transfer, I have checked the transaction and the address is correct, everything seems to be correct but just not showing the funds on my wallet.
App Version: 10.4 (846)
Wallet Address: addr1q9v24h8fhecka7f7y3jg8qed5r0anv9n8av84ccqk66sgd3nzsp5kweyl48jpkmqu7eezpnytrzlnnk60v72xsjnwsysxwkcvl
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@dsalgara There isn’t a need to worry since you can see your funds on the blockchain.
If the need be, you can submit a support ticket here and wait for a response via mail:
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I have submitted 6 tickets already with no answer, is it normal not to have shown my funds in my wallet, prob a node error or a glitch on the app or an issue with the carnage network? Just want to be calm @Tobi
Thanks for your help Tobi!!!
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@dsalgara It’s best to submit just one ticket and keep checking your mail for a response.
Submitting multiple tickets just keeps pushing you downwards as there are other tickets also.
Please don’t open more tickets.
You’d need to be patient.
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Thank you very Much Tobi, will do, I’ll just wait for the response, thank you very Much, best!
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@Tobi Im just here to thank you for the helo you provided 3 days ago, I waited as you stated and I got a response, my Issue has been solved via support and I have my funds already!!! Thanks for your help!!!
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Okay, Are you tobi24 on telegram? My staking transaction shows it failed but now I’m showing a balance of 0 for my ADA
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@Mfera42 That is not me!!! It’s an impersonator, I will never contact you privately on telegram or anywhere else.
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Is it necessary to have a minimum amount of ADA available if you want to Unstake the ADA again?
Having staked all ADA in my wallet, it seems that unstaking is impossible except if I somehow add more ADA to the wallet… or is there another technical reason for not being able to unstake?
@Tobi : Thank you for the response… is there any indication how much? I ask because with other tokens like Solana or Eth, a clear indication is given if gas fees are required… in this case howevee, an error screen pops up…
@xellieza The fee varies and is also not charged by the app.
You could deposit not more than 10 USD of that token.
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Thanks @Tobi, will add a fitting amount and retry unstaking my ADA. Still puzzling though that with other Tokens (ETH) you get a clear communication what the gas fees will be, and that there is not sufficient Tokens / Money available to initiatie the action… but not with ADA…?
Hello, I’m staking ADA in my wallet, but for more than a week I haven’t received any reward. On the top of the screen there is a message “ Trust Wallet’s Cardano endpoint is facing technical issues, disruptions in transfers, staking and balances are expected.
We are working on a solution.”
Do you know when it will be fixed and will I get my staking rewards which were not credited during this time? Thank you