Continuing the discussion from Sent AION coins to my wallet, received but the balance is not updated:
Dear friend
I faced thiss issue yesterday and I tried to do below actions:
1-remove and reimport wallet
2-using VPN and test several VPN connections
3-removing trust wallet , reinstall and reimport wallet
But problem is still exist, I’ve had same problem with QTUM before but changing VPN worked miracle at that time,
Transaction hash#1:
0x15f638b32011467dde0817a14be82373eab714d9a75e853bfdfc176900b86f1d
Transaction Hash#2:
0x24334583beea441b4acf4929efe2ddaff8479d168bd6f6f123115b4ba8219d70
Please help me to solve this issue,
Thanks
2 Likes
Hi
I have the same problem.
I have 2800 AION in my wallet, but now it show 0.
Can somebody help?
1 Like
I have same problem where support team to fix it problem
Any one help us
Same problem too here.
Transaction exists everywhere, even Trust tells me it’s been received but 0 AION.
AION shows 0. What’s going on? Please Resolve. Too many issues with Trust wallet.
Thanks for the report, @Meysam_s_h_22! Reported this issue to the dev team.
cc: @NosiMor @Fondul @jackulz1 @Swifty
Update: This issue was recently fixed by the Aion team. Please refresh and check your wallet again.
Still nothing unfortunately. Not sure what to do next? Have already tried to uninstall.
@jackulz1 please send the following:
- Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
- AION wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
- Transaction hash or link
- Screenshots of the wallet (including errors or missing balance)
App 5.24
Transaction: Aion | Explorer
@jackulz1, try to use a VPN then refresh the balance. Let me know what happens.
No luck using a VPN unfortunately… any other ideas? Been a bit of a headache trying to figure this out.
Gotcha. Reported it to the dev team and they will take a look at it. Will inform you if there are any updates to be done.
I made a video to solve that problem.
Youtube:
“Aion tokens doesn’t show in Trust Wallet balance - Solving The Problem and Your Coins”
I hope this helps 
Hi,
Isn’t there any useful update?
I tried more and more using vpn and reimporting wallet but problem is exist, it maid me tired ,
Thank you for your help
Raised this issue to the dev team. Will do a follow-up. I’ll let you guys know if there’s anything to do.
Hello,
Please let us know because we do not know what we can do and there is a lot of people that have same problem.
Hi everyone!
The dev team has found the issue and a new version will be released. Keep an eye out for updates on Trust Wallet’s app store page: https://apps.apple.com/app/apple-store/id1288339409?mt=8
Thank you for supporting and following this issue.
I’m waiting for it.
Best regards
1 Like
To anyone who experienced this issue, please update to version 5.25. Let me know how it goes.
1 Like
Problem has been solved after updating , thank you for your big help.
1 Like
