Amount not reflected

Support & Feedback English
1

I’ve managed to import my tokens and the no. of tokens is reflected in my wallet, however, the amount in USD is not reflecting. Please help to advise if there’s anything I need to do.

Thanks

1 Like
2

@Joycelim9 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

3

Thanks Jenny. Please see the pics below, however, I can’t find the transaction link or hash.

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4

@Joycelim9 Please read this:

5

Thank Jenny. I read thru what you’ve sent me. So this could mean that the token is not listed in the asset repository yet? Then how is it that it shows the no. of tokens I have available in my wallet but it does not reflect the USD amount?

Can you please help me to understand?

Thanks

6

@Joycelim9 The number of the tokens you own will be shown but the USD value will not be show likewise the token logo because this token has not been added to Trust wallets asset repository.