App crash on start

Hello, sorry i can’t open new topic for now.
App is not opening and crashing on start.
Here are crash logs. Wallet has no back up. Any opportunity to fix it?
Android 10 Xiaomi A2
FATAL EXCEPTION: main
Process: com.wallet.crypto.trustapp, PID: 5335
java.lang.RuntimeException: Unable to create application com.wallet.crypto.trustapp.App: java.lang.NullPointerException: item.extendedPublicKey must not be null
at android.app.ActivityThread.handleBindApplication(ActivityThread.java:6484)
at android.app.ActivityThread.access$1300(ActivityThread.java:220)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1860)
at android.os.Handler.dispatchMessage(Handler.java:107)
at android.os.Looper.loop(Looper.java:214)
at android.app.ActivityThread.main(ActivityThread.java:7403)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:492)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:935)
Caused by: java.lang.NullPointerException: item.extendedPublicKey must not be null
at com.wallet.crypto.trustapp.repository.wallet.RealmWalletStore.convert(RealmWalletStore.kt:30)
at com.wallet.crypto.trustapp.repository.wallet.RealmWalletStore.convert(RealmWalletStore.kt:1)
at com.wallet.crypto.trustapp.repository.wallet.RealmWalletStore.findWalletById$lambda$6(RealmWalletStore.kt:37)
at com.wallet.crypto.trustapp.repository.wallet.RealmWalletStore.e(Unknown Source:0)
at h0.a.execute(Unknown Source:4)
at com.wallet.crypto.trustapp.service.RealmManager.getWallets(RealmManager.java:5)
at com.wallet.crypto.trustapp.service.RealmManager.getWallets(RealmManager.java:1)
at com.wallet.crypto.trustapp.repository.wallet.RealmWalletStore.findWalletById(RealmWalletStore.kt:13)
at com.wallet.crypto.trustapp.repository.wallet.WalletsRepositoryType.findWalletById(WalletsRepositoryType.kt:8)
at com.wallet.crypto.trustapp.repository.session.PreferenceSessionRepository.getSession(PreferenceSessionRepository.kt:3)
at com.wallet.crypto.trustapp.repository.session.PreferenceSessionRepository.getSession(PreferenceSessionRepository.kt:1)
at com.wallet.crypto.trustapp.repository.session.PreferenceSessionRepository.(PreferenceSessionRepository.kt:39)
at com.wallet.crypto.trustapp.di.RepositoriesModule.provideSessionRepository$v6_66_googlePlayRelease(RepositoriesModule.kt:17)
at com.wallet.crypto.trustapp.di.RepositoriesModule_ProvideSessionRepository$v6_66_googlePlayReleaseFactory.provideSessionRepository$v6_66_googlePlayRelease(RepositoriesModule_ProvideSessionRepository$v6_66_googlePlayReleaseFactory.java:3)
removed part due to your filter
at dagger.internal.DoubleCheck.get(DoubleCheck.java:14)
at com.wallet.crypto.trustapp.DaggerApp_HiltComponents_SingletonC$SingletonCImpl.injectApp2(DaggerApp_HiltComponents_SingletonC.java:25)
at com.wallet.crypto.trustapp.DaggerApp_HiltComponents_SingletonC$SingletonCImpl.injectApp(DaggerApp_HiltComponents_SingletonC.java:1)
at com.wallet.crypto.trustapp.Hilt_App.hiltInternalInject(Hilt_App.java:20)
at com.wallet.crypto.trustapp.Hilt_App.onCreate(Hilt_App.java:1)
at com.wallet.crypto.trustapp.App.onCreate(App.kt:80)
at android.app.Instrumentation.callApplicationOnCreate(Instrumentation.java:1190)
at android.app.ActivityThread.handleBindApplication(ActivityThread.java:6479)
at android.app.ActivityThread.access$1300(ActivityThread.java:220)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1860)
at android.os.Handler.dispatchMessage(Handler.java:107)
at android.os.Looper.loop(Looper.java:214)
at android.app.ActivityThread.main(ActivityThread.java:7403)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:492)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:935)

1 Like

Hello @Krocks
Please check to see if you have the recent app version.
If you do, then try force closing the app and/or deleting the app and installing again (Please ensure you have a backup of your wallet before doing so).
If after all this, the issue persists, open a support ticket here:

It would also help if you can add a video representation of that crash if in case it persists.

1 Like

Hello, i tryed open/close app and restart device.
i cannot do copy of wallet cause it’s crashing on start(

1 Like

@Krocks Please open a support ticket on the discord.


1 Like

I cannot not accept invitation, seems that trust bot banned me for providing crash log

2 Likes