Balance not showing on my trust wallet

@cheryl123 Is there an error message you get when you try sending out ?

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@JKQ Please check your transactions here, you have received the USDT

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I have received the USDT
History not showing made me confused.
Thanks you so much

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I am also facing same problems and it’s exhausting using OMI and Trust wallet

Here are the information

1-crypto address (receive)- 0x93ca3e45CB1f635167828b18Ef0621730438655D

2- my transaction Id
0x5347fdea6aa4d7770b31734408da6d34a8a07bdf

3- I made 1 transfers from Bitforex to trust wallet over 9 days ago and still not received

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@TheZDC Can you explain what exactly the issue is please ?


I transferred the funds into my walled from the exchange, on the blockchain it shows as finalised but the funds are not on my Trust wallet

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I also lost my money! what is the problem with trust wallet?
Someone send me usdt 2604 and the transfer was successful, but it is not in my wallet.
I deleted the app, reinstalled it, imported the wallet, and nothing. I also tried in another cellphone and nothing!
hash 336d594bcdd4f8de953224f3422c221562c25252c8e0e7be1f4207221c325841

@jaimegarciamendez Please go through your transaction history, you received your tokens already.

They appear in the blockchain explorer, but not in Trust Wallet :heart:
I tried everything, reinstalling, reimporting, another wallet, etc

@jaimegarciamendez If I’m correct the balance on the explorer is different from your wallet right ?

exacto. the usd 2604 appears in /transfers, but ir doesnt appears in the app of Trust wallet

@jaimegarciamendez Some transactions may not be shown on your transaction history, it’s just a visual glitch but as long as your total balance is the same as the explorer, then your tokens are not missing.

I am having the same problem. I sent BTC to my BTC address on trust wallet and the funds never arrived but it just shows that it was sent out to some other address but the confusing thing is it never hit my wallet. It says confirmed and it shows that I transferred it out but that never happened.

I had shib in my wallet for a couple of years now and I checked today and all 50 million Shib I bought in 2020 is all gone from my wallet please help!

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I had my shib inu in my trust wallet for a couple years now, I bought them in 2020 on crypto com. Then sent them to my trust wallet thinking it will be more secure. It’s been secure until I checked my wallet today and all 50 millions of my Shib is gone. Did I get hacked or something?

@BonShizzle There are several reasons why your wallet could be compromised:

Please create a new wallet and delete the compromised one.

How do you track down the person that stole the coins, how come nothing was shown on the transfer history?

@BonShizzle You can confirm your transactions by checking your address on the explorer first.

Funds were withdrawn without my knowledge. I did not make the transaction.

@andrews1510 There are several reasons why your wallet could be compromised:

Please create a new wallet and delete the compromised one.