BEP smart chain transaction issue

Support & Feedback English
1

I transferred BNB smart chain from Binance to Trustwallet. Although the transaction history on Trustwallet shows the correct amount under BNB smart chain, my wallet’s BNB balance is still showing 0. Can you assist me in resolving this issue?

I have attached screenshots for your reference. Let me know if any more details are required

Transaction hash is: 0x5282df0bb8a11d041a3ebc4d30e1ecdd5a396a26b9143d1c705c12884832e13b

Screenshot_20230407-173739_Trust Wallet
Screenshot_20230407-173739_Trust Wallet1080×2400 96.4 KB

Screenshot_20230407-173752_Trust Wallet
Screenshot_20230407-173752_Trust Wallet1080×2400 60.9 KB

Screenshot_20230407-184132_Trust Wallet
Screenshot_20230407-184132_Trust Wallet1080×2400 90.3 KB

Screenshot_20230407-211533_Trust Wallet
Screenshot_20230407-211533_Trust Wallet1080×2400 44 KB

2

@gajeshwar you already transferred out your funds to another address, here’s a transaction: https://bscscan.com/tx/0x62b9052aa7cc653e86b85ac2ef9978066ca6f11118f851bc4a688ffc1368e4b8

3

Hello , i transfered from binance to trust wallets using adress of eth from trust wallet but i did received any eth and it show in binance transfer successful.

4

Hello @Navadiyaa ,
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
  3. Transaction hash or link (if you have any, please copy and paste)
  4. Further details about your issue (please explain what you were trying to do)
  5. Screenshots of the wallet (including errors or missing balance)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

5

I dont know but it shows eroor if i am trying to upload screenshots . So how to upload ?

6

An error occurred: Sorry, you can’t embed media items in a post. It show this one of i try to upload screenshots.