Same issue here. I withdraw USDT (binance) to Smartchain BEP20 (trust wallet). Binance says it was success but haven’t receive anything in my trust wallet. Please help me. Thank you.
Hello @kmacayan To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
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Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
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Transaction hash or link (if you have any, please copy and paste)
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Further details about your issue (please explain what you were trying to do)
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Screenshots of the wallet (including errors or missing balance)
I’m have the same problem too… i sent mine since 1hr ago. I serious not happy here
I have a similar problem. For me, the coin was delivered but after about a minute, All my BNB became zero. Im really freaked out. Now my BNB wallet still says ZERO and I don’t know what to do.
Hi, am yet to receive my BNB transaction I made
Details needed
Transaction hash: address 0xd9bf8cc5f2cd19ff4bf2714b46fcc295be73ab92bd4aed927c5aea20655c1510
Amount of BNB to be received 0.1 BNB
Address to receive the BNB:
0xf8ca08dc30f95bed7135f66a8741c1d0fc9d0de1
Trust wallet version 1.19.23
Pls kindly help me resolve this issue ASAP.
Best regards.
Good afternoon,
I sent bnb from trust wallet to crypto wallet
But my bnb havent appear yet
@Davwill
Please note that your BNB is in your wallet.
You can follow this troubleshooting guide if they are not still visible
@Grivas69
To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
-
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
-
Transaction hash or link (if you have any, please copy and paste)
-
Screenshots of the wallet (including errors or missing balance)
I saw the 0.1 bnb received as a pop up notification at the top of my phone but when i open my wallet itself i didn’t see my 0.1bnb there…should I update my trust wallet ? Am currently using version 1.19.23 …I need a guide so I won’t be causing more problem on the app.
Hey @Grivas69
When you sent out your BNB, did you use a memo or not?
If you didn’t use the right memo then you need to contact the Crypto.com team to assist with crediting your deposit.
I used the memo, thats why iam wondering what happened with my transaction.
If you look at the screenshot i sent you, the memo is the correct one!
I
@Alan47 can you help?
Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
- Version 6.12 (6129)
Crypto wallet address
- BEP2: bnb19gfdzguhu795y52e77fq48wfz4vuervwt2m6f6
- BEP20: 0x8E2259CE8A4127B45a6479D1a9D45E65804BBA7d
Transaction hash or link
- 0xbf97eb7f305f0a81a51c8cb2350f2e8547167f2d78ed07f8113985a9960a1fb4
Issue
- I chain swapped from BEP20 to BEP2 in the Trust Wallet and tokens have not been received. See transaction hash url above
@billy_breathes
It seems you swapped your tokens already and sent them out, do you recognise this transaction
https://bscscan.com/tx/0x9a1d6aee45fa3ec7ad2debc8c50556953b470044f0b5f058b0c747c85ae2d2f4
@JennyMillan No - i don’t. The tokens never appeared in my trust wallet after they went to the BSC: Token Hub. Any ideas on next steps?
Contract [0x0000000000000000000000000000000000001004]
@billy_breathes you already received your funds and transferred out to another address, if you don’t recognize transaction, Here are the possible reasons for unauthorized transaction:
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You shared your 12 words (via phishing, social engineering, etc.);
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You saved your 12 words in a very bad place;
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Your device is corrupted with malware;
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Someone had physical access to your device;
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You entered your recovery phrase on a fake/clone app.
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You transacted with a malicious DApp.
Unfortunately, confirmed transactions at blockchain are irreversible.
Please read and understand this:
https://community.trustwallet.com/t/my-recovery-phrase-has-been-exposed/22405
Learn more about how to protect your cryptos and new wallet: