BNB not showing up

I am having the same issue with a single transaction, I uninstalled trust twice and rebooted, still nothing. the transaction, in BNB, is successful on the scanner, yet it does not show up in my wallet balance. I just tested a new transaction and it went through… so I have ~1.3BNB lost in the ether? I can’t post scanner link because of some restriction, thank you for your help.

Hello @grumpler To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

oh sorry, I didn’t add the last two. so first off I was trying to convert BNB to BSC, never got that far on first try. you can check my wallet on the scanner to see I am only swapped my .69 test to BSC this morning, and my overall BNB balance is zero

scanner data: https://explorer.binance.org/tx/3930C1963436BEC9B3CA88C43BCDAE3AE5510A57A9E89E7B12F94BBD65E7CCBD![image|510x499](upload://h2kvdWIbQX2BVGieDFJoE1oFyuT.jpeg)

@grumpler you crosschain transferred your BNB BEP20 to BEP2.

For 1.3 BNB : Transaction Hash (TxHash): 763B3BFB4D51614335B2D7529DB673F24AD32DC822E7FF70C53E48FBEE5F261A | BNB Beacon Chain

Soon after receiving to your Smart Chain address, you swapped Smart Chain BNB to hamster tokens which are currently in your wallet. Here’s transaction: https://bscscan.com/tx/0xe85cb55f9161002f437aa0d5624563d69396ae73d67910c343333dd7bdaa6380

For 0.69: Transaction Hash (TxHash): 28B217E1435BC3F0BCD86ACC4B2C2FF21A57B17E9913A7A77883B29D55D0210E | BNB Beacon Chain

And they are in your smart chain address currently: 0x4BE806C667c905CA03130c0DefB1212E0631ACCb