Bnb smart chain

please i need your help ! i lost my withdraw for bnb on binance smart chain,bep20, i don’t received the amount on my trust wallet application,how can i do please for recover it ?
thank you in advance

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

thank you for your reply
sorry i don’t know how can i upload image !its not possible ! i send just the link !
version app : 1.30.25
adresse :

Hello @Smoul
Please try uploading the screenshot again. I have enabled it for you.

cr code :

version trust :
txid or hash :0x96e8a4ca961d35a5ce0cec040120d9aa16e58dc91971aec7b682a3c7cf11faaf

Hello @Smoul
Your BNB is on your wallet, you can also check on the BscScan explorer to confirm this

1 Like

Same issue. I didn’t received my bnb to trust wallet.

I raised this issue but no response until now.

Kindly provide us the following details for better assistance,

  1. Your Trust wallet app version (Click on setting > about & take a screenshot. attach It here.)
  2. Your Crypto address. ( Click on receive near to send option. Take a screenshot, Attach It here)
  3. Transaction Hash / ID ( write down, If you have any)
  4. Screenshot from the wallet. (Errors, Balance aren’t displaying etc.)
  5. Explanation of your Issue. (Ignore, If already did)

[ note : You can upload the screenshots on Google drive and share the public links here ]

yes thank you for your cooperation , i find it on binance smart chain,thank you for your help