BNB to Smart chain fee deducted

I tried converting my BNB to Smartchain twice and my fees deducted but transaction didn’t happen and returned to me. It happened yesterday when there were technical problems. I don’t want to convert it again to get more fee deduction.

Will it get refunded?

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Same issue, following for answer. I’m not even sure what the fees are just buying bnb was almost a 10% fee then the swap took off almost 5% for smartchain and I didn’t get my smart chain either it’s crazy